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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building observability functions, including dashboards and alerting, while leveraging scripting and AI-assisted development to enhance system monitoring and reliability. Proficient in collaborating with IT Service Management for incident response and change validation.
Highest-signal resume keywords
DatadogPagerDutyScripting (Python)Observability FunctionsITSM Tools (Jira Service Management)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Building DashboardsMonitoringAlertingAPI ExperienceLog Management
Tools & Technologies
DatadogPagerDutyOpenTelemetryAI-Assisted Development
Industry Keywords
SaaS ApplicationsIncident ManagementChange ManagementRoot-Cause AnalysisHigh-Growth Company Experience
Tech Stack
Tools & technologiesITSMPython
About the role
Key responsibilities & impact- Define what to monitor, how to alert, and how to measure uptime and reliability across enterprise systems
- Build Datadog dashboards and monitors for availability, capacity, performance, and concurrency limits across SaaS and internal tools
- Design PagerDuty alert routing and escalation
- Pull logs, use APIs, and build lightweight integrations or tools for systems with little or no native observability
- Monitor critical end-to-end business workflows across multiple systems
- Partner with IT Service Management on incident response, root-cause analysis, and change validation
- Use scripting and AI-assisted development to build quickly and improve signal quality
Requirements
What you’ll need- 3+ years of experience building observability functions, including dashboards, monitors and alerting
- Hands-on experience with Datadog
- Hands-on experience with PagerDuty
- Scripting and API experience (e.g., Python) to pull logs and data from systems without native integrations
- A track record of building observability or monitoring where little existed before
- Startup or high-growth company experience (preferred)
- Experience monitoring SaaS business applications, not only infrastructure (preferred)
- Experience with OpenTelemetry or other log and metrics pipelines (preferred)
- Experience with ITSM tools and incident or change management (e.g., Jira Service Management) (preferred)
- Experience using AI-assisted development to build internal tools (preferred)
Benefits
Comp & perks- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance
- Pet insurance