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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in office management, vendor management, and executive support, with a strong focus on operational efficiency and compliance. Proficient in managing budgets, coordinating logistics, and enhancing the guest experience across multiple locations.
Highest-signal resume keywords
Office ManagementVendor ManagementExecutive SupportBudget ManagementCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Office ManagementVendor ManagementBudget ManagementLogistics CoordinationEvent PlanningCompliance ManagementSafety InspectionsPerformance ManagementMeeting CoordinationFacilities Management
Soft Skills
Organizational SkillsTime ManagementProblem SolvingCommunication SkillsAttention to Detail
Tools & Technologies
Microsoft Office SuiteGoogle WorkspaceZoom
Industry Keywords
OSHA ComplianceFire Code ComplianceADA ComplianceExecutive-Level SupportCustomer-Facing Experience
About the role
Key responsibilities & impact- Own the daily operation of every OpenLoop physical office space
- Lead office managers and administrators, including hiring, onboarding, coaching, scheduling, and performance management
- Establish consistent playbooks, service standards, escalation paths, site check-ins, and reporting across locations
- Provide executive and board workplace support, including meeting and offsite logistics, guest hosting, travel-day readiness, and preparation for executive meetings, board meetings, client visits, and leadership gatherings
- Manage front-of-house and guest experience, including sign-in, badges, parking, building access, pantry stocking, catering, beverage programs, and event setup/breakdown
- Manage landlord and property-management relationships, maintenance tickets, building access, HVAC, freight elevators, deliveries, lease compliance, emergency preparedness, and building security liaison activities
- Own seating charts, desk occupancy, wayfinding, signage, office moves, space refreshes, reconfigurations, FF&E procurement, and office openings, expansions, and closures
- Own meeting-room booking policies and AV readiness; coordinate AV audits, maintenance, issue triage, hardware setup, technology pilots, large-format meetings, trainings, and executive offsites
- Manage vendors, contracts, renewals, performance, competitive sourcing, vendor registry, invoices, and preventative maintenance
- Oversee office supplies, branded collateral, mail and courier services, onboarding workstations, welcome kits, badges, parking, orientation, employee events, and culture programming
- Maintain OSHA, fire code, and ADA compliance; conduct safety inspections and manage first aid, AED supplies, emergency contacts, and floor warden assignments
- Oversee physical and virtual mail, leasing and address changes, and the facility/address portfolio while coordinating with Legal, Compliance, Credentialing, and Finance
- Manage the facilities, supplies, vendors, and hospitality operating budget; track monthly actuals, identify savings, process purchases and invoices, and report variances to the Director of Workplace Operations
Requirements
What you’ll need- 5+ years of experience in corporate or senior executive-facing support, office management, senior events coordination, or logistics with a significant customer-facing component, in a multi-faceted, fast-paced environment
- Experience leading or supervising administrative, office, or operations staff, including staff at other locations, strongly preferred
- Highly organized and detail-oriented, with strong time management and prioritization skills across competing sites and stakeholders
- Proactive and resourceful, with the ability to anticipate needs and solve problems independently
- Clear and professional written and verbal communication skills
- Sound judgment around confidential and executive-level information
- Comfortable working independently and leading cross-functional coordination in a fast-paced environment
- Experience managing vendors, contracts, and an operating budget
- Proficient in Microsoft Office Suite, Google Workspace, and Zoom or similar platforms
- High level of customer service and strong attention to detail
- Willing and able to travel between OpenLoop office locations as needed
Benefits
Comp & perks- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance
- Pet insurance
- Autonomy, Competence and Belonging-focused workplace culture