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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer retention and revenue growth strategies, leveraging strong account management and sales experience. Proficient in utilizing CRM software and data analysis to enhance customer engagement and drive product adoption.
Highest-signal resume keywords
Account ManagementCustomer SuccessCRM Software ProficiencyNative-Level German ProficiencyStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer RetentionRevenue Growth InitiativesData AnalysisUpsellingProduct Adoption
Soft Skills
Organizational SkillsTime-Management SkillsRelationship-Building Skills
Tools & Technologies
SalesforceGoogle Workspace
Industry Keywords
Restaurant PartnershipsStakeholder EngagementVirtual MeetingsField Engagement
About the role
Key responsibilities & impact- Lead customer retention and revenue growth initiatives within the assigned territory
- Identify upsell and expansion opportunities
- Act as a trusted advisor to restaurant partners
- Increase product and feature adoption to improve online availability and business performance
- Maintain expert-level understanding of all products and services
- Incorporate company strategies into customer engagements
- Balance on-site visits with virtual meetings
- Engage face-to-face with customers in the field
- Collaborate with internal stakeholders and team members to share best practices and align with organizational initiatives
Requirements
What you’ll need- Candidates must already hold valid work authorisation for Austria; this role is not eligible for employer-sponsored visa or work permit applications
- 5+ years of professional experience in account management, sales, or customer success
- Native-level proficiency in German and business-level proficiency in English
- Ability to manage multiple accounts simultaneously
- Strong organizational and time-management skills
- Capability to use data effectively to guide decisions and influence stakeholders
- Strong communication and relationship-building skills
- Proficiency in CRM software such as Salesforce and Google Workspace
- Applications must be submitted in English
Benefits
Comp & perks- 25 days of paid vacation
- Enhanced paid parental leave
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Performance bonus