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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer retention strategies and revenue growth within the restaurant industry, leveraging strong communication and collaboration skills to influence and support partners effectively. Proficient in utilizing data-driven insights and technology to enhance product adoption and customer satisfaction.
Highest-signal resume keywords
Customer Retention StrategiesRevenue GrowthSales ExperienceGoogle Suite ProficiencySalesforce CRM Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Communication SkillsEmpathetic Sales ApproachSelf-MotivatedAbility to InfluenceTeam-Oriented
Tools & Technologies
Google SuiteSalesforce CRM
Industry Keywords
HospitalityFood and Beverage IndustryRestaurant ManagementCustomer ImpactProduct Adoption
About the role
Key responsibilities & impact- Lead customer retention and revenue growth within a territory of restaurants.
- Report to the District Manager.
- Work with customers to increase product and feature adoption, improve online availability, and grow their businesses through the partnership.
- Act as a trusted adviser and influence ongoing customer retention.
- Maintain an experienced understanding of OpenTable products and services.
- Incorporate company strategies and identify opportunities to increase customer impact.
- Share and implement standard methodologies with sales and restaurant relations team members.
- Be highly visible and frequently meet customers face-to-face in the field.
- Stay current with organizational changes, initiatives, and vision.
- Collaborate with colleagues and key internal stakeholders.
Requirements
What you’ll need- Passion for hospitality and technology.
- Restaurant management and/or sales experience in the food and beverage industry is preferred but not essential.
- Ability to effectively influence and use data to guide decisions.
- Self-motivated with the grit necessary to thrive against ambitious expectations.
- Strong communication skills and ability to establish trust quickly.
- Comfort working in an unstructured and forward-thinking environment.
- Empathetic, team-oriented sales approach and willingness to collaborate and grow through learning and feedback.
- Proficiency in Google Suite and Salesforce CRM.
- Ability to manage communications outside regular working hours when needed to collaborate with international colleagues, respond to restaurant partners, or address urgent matters.
Benefits
Comp & perks- Work from (almost) anywhere now, hybrid in the near future.
- Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources.
- 1 floating day off per year to celebrate your birthday or another occasion of your choice!
- Company-wide week off each year.
- Ongoing Learning and Development opportunities.
- Universal Paid Parental leave.