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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative account management and a strong understanding of restaurant operations, leveraging data-driven insights to optimize client performance. Proven ability to manage client relationships effectively while collaborating across departments to drive revenue growth and client retention.
Highest-signal resume keywords
Account ManagementRestaurant OperationsData-Driven Decision-MakingCRM Solutions (Salesforce)Food and Beverage Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Consultative Account ManagementData AnalysisBusiness InsightsClient Retention StrategiesRevenue Growth Strategies
Soft Skills
Organizational SkillsTime ManagementCross-Departmental CollaborationClient Relationship ManagementProblem-Solving
Tools & Technologies
CRM SolutionsSalesforceReservation SoftwareRestaurant Table Management Software
Industry Keywords
Hospitality GroupRestaurant ManagementClient LiaisonMarket FeedbackEntrepreneurial Environment
About the role
Key responsibilities & impact- Manage a premium portfolio of restaurant groups and strategic accounts
- Drive client retention, revenue growth, and deep utilization of services
- Serve as a trusted advisor to decision-makers
- Conduct business reviews and deliver tailored training on software and marketing tools
- Educate clients on industry trends
- Use data-driven insights to help clients optimize restaurant operations
- Act as the primary liaison between clients and internal departments
- Ensure exceptional support and resolve critical issues efficiently
- Partner with Product and Marketing teams by sharing market feedback to influence future developments and enhancements
- Travel 30-50% to build and maintain face-to-face client relationships and deliver in-person presentations
Requirements
What you’ll need- 5+ years of experience in account management or restaurant management
- Proven expertise in consultative account management
- Strong understanding of restaurant operations
- Strong aptitude for data-driven decision-making and providing actionable business insights
- Exceptional organizational and time management skills
- Cross-departmental collaboration skills
- Ability to travel 30-50% depending on location
- Applicants must reside in the United States
- Food and Beverage Management experience within a hospitality group preferred
- Experience utilizing CRM solutions such as Salesforce preferred
- Familiarity with reservation software or restaurant table management software preferred
- Ability to thrive in unstructured, entrepreneurial environments preferred
- Dallas or Houston residence strongly preferred
Benefits
Comp & perks- Work from (almost) anywhere for up to 20 days per year
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year
- Paid parental leave
- Generous paid vacation
- Time off for your birthday
- Paid volunteer time
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Competitive retirement and health plans
- Health benefits
- Flexible spending account
- Retirement benefits
- Life insurance
- Paid time off, including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays
- Parental leave benefits
- Eligible to be considered for an annual bonus