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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B collections, accounts receivable, and financial reconciliations while effectively collaborating across departments to resolve payment issues and enhance process efficiencies. Proficient in utilizing ERP and CRM systems, alongside advanced Microsoft Excel skills, to maintain accurate financial records and support automation initiatives.
Highest-signal resume keywords
B2B CollectionsAccounts ReceivableFinancial ReconciliationMicrosoft ExcelERP and CRM Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash ApplicationAccount Aging AnalysisPayment Trend AnalysisRisk Mitigation StrategiesWorkflow Automation
Soft Skills
Clear CommunicationProblem-SolvingProcess ImprovementTime Management
Tools & Technologies
NetSuiteSalesforceAI-Enabled Tools
Industry Keywords
Financial RiskAccount ReconciliationGlobal OperationsInternal Control Standards
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage global cash receipt postings and targeted collection outreach
- Maintain low past-due balances and ensure accurate account reconciliations
- Collaborate with Sales, Billing, Support, and Accounting to resolve payment blockers, disputes, and cash application discrepancies
- Analyze account aging, payment trends, and financial risk
- Prioritize follow-ups and recommend risk-mitigation strategies
- Support month-end close, account reconciliations, and reporting
- Maintain documentation and internal control standards
- Identify process inefficiencies and support automation initiatives
- Test, document, and implement workflows using ERP, CRM, and approved AI tools
- Coordinate cross-functional communication across global time zones
- Maintain accurate financial records across global operations
Requirements
What you’ll need- 2+ years of professional experience in B2B collections, accounts receivable, cash application, or finance operations
- Experience performing financial reconciliations, reviewing account aging, and managing customer account records
- Proficiency in Microsoft Excel, including pivot tables, lookups, and data filters
- Ability to communicate financial information clearly and resolve account issues professionally with internal and external stakeholders
- Experience utilizing AI-enabled tools or workflow automation for finance and accounting tasks
- Preferred: Experience with ERP and CRM systems such as NetSuite and Salesforce
- Preferred: Ability to manage competing priorities, meet strict deadlines, and navigate complex customer escalations
- Preferred: Problem-solving and process-improvement skills
- Expected to manage communications outside regular working hours when needed for global collaboration
- Must work from the Toronto office two days a week
Benefits
Comp & perks- Work from (almost) anywhere for up to 20 days per year
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- 20 days of paid time off
- Private health and dental insurance
- Life and Disability insurance
- Hybrid workplace flexibility