Senior Director, Restaurant Sales and Services

OpenTable

. Drive revenue growth, customer acquisition, and account retention across the US Growth business with full P&L responsibility .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $190,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive sales leadership with a proven track record in managing complex sales cycles and driving revenue growth in the restaurant industry. Possesses advanced analytical skills and the ability to develop strategic business plans while fostering a high-performing team environment.

Highest-signal resume keywords

Sales LeadershipP&L ManagementData-Driven Decision ModelingStrategic Business PlanningRestaurant Industry Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ModelingFinancial ForecastingCustomer AcquisitionAccount RetentionTechnology-Driven Innovations

Soft Skills

Excellent Communication SkillsEmotional IntelligenceAdaptabilityTeam MotivationConflict Resolution

Certifications & Qualifications

MBA

Industry Keywords

SaaSBusiness DevelopmentHigh-Value AccountsCross-Functional LeadershipContinuous Improvement

About the role

Key responsibilities & impact

Drive revenue growth, customer acquisition, and account retention across the US Growth business with full P&L responsibility
Develop, mentor, and nurture a high-performing, dispersed team of Directors and District Managers leading pre- and post-sales teams in a hybrid sales model
Source and implement technology-driven innovations to improve the sales process and customer experience from pre-sale to post-sale
Partner with Product, Marketing, Finance, and Operations to influence corporate initiatives and pricing strategies
Use data analysis and sales modeling to generate insights, optimize resource allocation, and adapt tactical plans for scalable growth
Represent the organization as an industry leader and primary escalation point for high-value accounts
Serve as a strategic cross-functional leader expanding and maintaining OpenTable’s restaurant network in US growth markets
Act as a business partner to the executive team, shaping pricing strategies and corporate initiatives

Requirements

What you’ll need

10+ years of sales leadership experience as a Sr. Director or Director, building and leading business development teams or running business units
Proven track record of consistent sales success managing complex, high-value sales cycles with key or national accounts in a fast-paced technology, SaaS, or start-up environment
Deep understanding of the restaurant industry and customer trends
Ability to translate market dynamics into tactical business plans
Advanced analytical and strategic skills
Demonstrated ability in data-driven decision modeling, financial forecasting, and P&L management
Excellent written and verbal communication skills
Ability to lead multiple time-sensitive initiatives in parallel
Ability to travel 30-50% across US markets
MBA or equivalent practical experience preferred
Ability to lead with an entrepreneurial spirit and foster a positive, autonomous, and accountable team environment preferred
Experience navigating unstructured environments while maintaining a focus on continuous improvement and scaling operations preferred
High emotional intelligence and adaptability to resolve conflicts, foster team motivation, and drive cross-functional alignment preferred

Benefits

Comp & perks

Work from (almost) anywhere for up to 20 days per year
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year
Paid parental leave
Generous paid vacation and time off for your birthday
Paid volunteer time
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Competitive retirement and health plans
Quarterly sales bonus
Equity grant eligibility
Health benefits
Flexible spending account
Retirement benefits
Life insurance
Paid time off, including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays
Parental leave benefits