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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Professional Services sales and client success, with a strong focus on managing enterprise IT systems and large-scale ECM implementations. Proven ability to lead project execution, drive revenue growth, and engage effectively with C-level stakeholders.
Highest-signal resume keywords
Professional Services SalesEnterprise IT SystemsLarge-Scale ECM ImplementationsProject Management MethodologiesBilingual in English and French
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue ForecastingSOW/Proposal CreationOpportunity Lifecycle ManagementClient Solutions DevelopmentProject Execution ManagementRisk ManagementSalesforce (CEM) UpdatesNegotiation SkillsBusiness DevelopmentClient Advocacy
Soft Skills
Strong Executive PresenceCommunication SkillsHigh Ownership MindsetProfessionalismMentoring
Tools & Technologies
OpenTextSalesforce
Industry Keywords
Client SuccessRevenue GenerationConsulting FirmsEnterprise ClientsPublic-Sector Clients
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Drive Professional Services sales, revenue generation, and client success across accounts in Quebec
- Collaborate with peers across North America to achieve bookings, revenue, margin, and client advocacy goals
- Own all Professional Services activities within the territory
- Drive services sales and support license and cloud opportunities
- Ensure successful solution implementation
- Serve as a trusted advisor and strengthen client relationships
- Develop client solutions and build pipeline to meet quarterly bookings targets
- Expand existing accounts through solution delivery, enhancements, and managed services
- Lead opportunity lifecycle management, including forecasting, SOW/proposal creation, approvals, and Salesforce (CEM) updates
- Negotiate project scope, timelines, and costs with internal teams and external vendors
- Own revenue forecasting and reporting
- Manage end-to-end T&M and fixed-fee project execution, including planning, resource forecasting, risk/issues, and delivery tracking
- Support business development through RFP responses, opportunity tracking, and cross-functional alignment
- Engage with C-level stakeholders across strategic private- and public-sector clients
- Drive process improvements and lead/mentor teams to improve delivery and operational efficiency
Requirements
What you’ll need- 10+ years of IM/IT experience with a degree/diploma or equivalent
- 7+ years working with enterprise IT systems
- Proven track record of selling Professional Services into enterprise clients
- Strong understanding of complex business/technical processes and project management methodologies
- Expertise in large-scale ECM implementations and mapping business needs to solutions, including OpenText
- Demonstrated success managing and closing engagements, ideally $1M+ annually
- Background in major consulting firms and experience with enterprise clients
- Strong executive presence, communication skills, and professionalism
- High ownership mindset with a commitment to meeting client needs
- Fluency in both English and French is mandatory
- Must be based in the Montreal area
- Willingness to travel up to 3–4 days per week
Benefits
Comp & perks- Benefits package supporting physical, emotional, and financial wellbeing
- Vacation entitlement
- Paid time off
- Variable and commission compensation opportunities for eligible roles
- Equal employment opportunity and inclusive workplace
- Reasonable accommodation during the application or recruiting process
- Personal growth and professional development opportunities
