OpenText

Account Executive

• Own the overall client relationship, revenue performance, and growth strategy across a portfolio of enterprise accounts
• Act as the single point of accountability for OpenText within assigned accounts
• Engage C-suite executives and align business priorities with OpenText solutions
• Develop and execute multi-year account strategies
• Build trusted relationships with business and technology leaders
• Identify opportunities to expand OpenText's footprint across the enterprise
• Orchestrate sales specialists, Client Success, Professional Services, and partners
• Lead opportunity strategy, deal governance, and executive engagement
• Oversee pipeline management, account reviews, commercial negotiations, and success planning
• Build executive relationships, maintain account plans, manage forecasts, increase business-unit penetration, achieve revenue targets, and drive client satisfaction

Client Executive, Intelligence Community

Client Partner

• Drive Professional Services revenue growth by building and expanding partner-sourced and partner-influenced pipeline across GSIs, RSIs, SAP partners, cloud providers, and consulting alliances
• Develop repeatable co-sell strategies and joint go-to-market plans that increase Professional Services attach rates and bookings
• Position Professional Services offerings early in cloud, SAP, AI, modernization, migration, and managed services opportunities
• Collaborate with partner sellers, alliance teams, software sales organizations, and delivery leaders to execute strategic account plans
• Establish and manage rules of engagement to create alignment, reduce channel conflict, and drive mutual success
• Package and promote Professional Services solutions including Launch, Boost, AMP, Cloud Factory, SAP Launch for Content, Managed Services, and AI Innovation Services
• Analyze pipeline performance, forecast revenue contribution, and lead business reviews driving accountability and continuous growth
• Shape OpenText Professional Services engagement with technology, consulting, and cloud partners
• Help customers accelerate digital transformation initiatives and achieve measurable business outcomes

Partner Development Executive

Manager

• Set strategic direction and provide senior leadership to a team of system integration consultants.
• Own people leadership, including hiring strategy, performance management, goal setting, compensation reviews, leadership development, and succession planning.
• Guide resolution of highly complex integration issues.
• Define and execute strategies for team training, processes, and tools.
• Partner with other Systems Integration teams to ensure lean, scalable integration of OpenText processes across the organization.
• Provide senior-level consulting services on end-to-end system design requirements supporting trading partner EDI and electronic commerce integrations.
• Act as a trusted advisor to client leadership, internal project management, and technical stakeholders.
• Serve as escalation and decision point for complex technical challenges.
• Ensure consistency of integration architecture, standards, and delivery practices.
• Oversee quality and governance of project deliverables, establish best practices, review outputs, and approve deliverables before client review.
• Champion continuous improvement across tools, processes, and delivery models.
• Report to senior and executive leadership on performance, risks, and strategic opportunities.
• Ensure professional growth, engagement, and retention of consulting talent.
• Maintain and evolve knowledge of OpenText products and integration platforms.
• Guide adoption of emerging technologies, particularly Artificial Intelligence, and develop strategies to integrate them into existing processes.

Manager, Professional Services

Consultant

• Lead the design and implementation of EDI/B2B integration solutions
• Translate business requirements into technical specifications and implementation strategies
• Serve as a trusted advisor to clients and provide EDI/electronic commerce recommendations
• Lead mapping and integration teams by setting technical direction, priorities, methodologies, and quality standards
• Manage multiple complex projects and programs simultaneously
• Ensure successful delivery, stakeholder alignment, and operational excellence
• Review and approve technical deliverables before client review
• Drive testing strategy and execution, including test planning, validation, defect resolution, regression testing, and release readiness
• Provide production support and troubleshoot integration and translation issues
• Conduct root-cause analysis while maintaining SLA commitments
• Act as a subject matter expert for OpenText integration solutions
• Manage trading partner relationships and mentor junior consultants
• Identify business-requirement gaps and recommend process, solution, and operational improvements
• Partner with Sales and Professional Services teams on solution reviews, proposals, and client engagements

Senior Consultant

• Drive pipeline creation and revenue growth for OpenText DevOps solutions across Germany
• Develop and execute territory and account growth strategies
• Identify, develop, and convert whitespace, expansion, and new logo opportunities
• Lead client discovery discussions and articulate the business value of OpenText DevOps solutions
• Build trusted relationships with business and technology stakeholders
• Own opportunity strategy, deal progression, and successful deal execution from discovery through close
• Collaborate with Solution Consultants, Architects, Value Engineers, Partners, and Client Success teams to deliver client outcomes
• Drive solution adoption and expansion through value-led client engagement
• Identify and develop cross-sell opportunities within the OpenText portfolio
• Maintain forecasting accuracy, pipeline discipline, and opportunity management rigor
• Help organizations across Germany accelerate their DevOps transformation

Senior Account Executive

Sales

• Drive Professional Services sales, revenue generation, and client success within the US Public Sector
• Collaborate with peers across North America to achieve bookings, revenue, margin, and client advocacy goals
• Own all Professional Services activities within the territory
• Drive services sales and support license and cloud opportunities
• Ensure successful solution implementation
• Develop client solutions based on OpenText products
• Pursue opportunity pipelines to meet quarterly booking targets
• Negotiate services project deliverables, schedules, and costs
• Update opportunity status in the CEM system (Salesforce.com)
• Generate revenue within existing accounts by proposing solution realization, enhancement, and operational services
• Manage resource forecasting, opportunity forecasting, proposal and SOW writing, approvals, and contract status
• Report quarterly revenue and bookings accurately to the Regional Vice-President
• Promote, identify, recommend, and implement process improvements
• Manage Professional Services team responses to RFPs and track opportunities
• Participate in Business Development synergy meetings and communicate account activities internally
• Share successful strategies with peers and colleagues
• Present to and interact with C-level executives
• Sell Professional Services to public sector accounts

Client Director – Professional Services Sales, Public Sector

Director

• Drive Professional Services sales, revenue generation, and client success across US accounts
• Collaborate with peers across North America to achieve bookings, revenue, margin, and client advocacy goals
• Own all Professional Services activities within the territory
• Drive services sales and support license and cloud opportunities
• Ensure successful solution implementation
• Serve as a trusted advisor and strengthen client relationships
• Position the full Professional Services portfolio to maximize client value
• Sell Professional Services across different accounts
• Generate revenue opportunities by developing client solutions and service offerings
• Create an opportunity pipeline that meets quarterly booking expectations
• Negotiate project deliverables, schedules, and service costs
• Update opportunity status regularly in the CEM system, Salesforce.com
• Work with sales teams to generate revenue in existing accounts through solution realization, enhancement, and operational services
• Manage resource forecasting, opportunity forecasting, proposal/SOW writing, approvals, contract status, and invoicing status
• Report quarterly revenue and bookings accurately to the Regional Vice-President
• Partner with Professional Services on RFP development, opportunity tracking, and business development sessions
• Communicate client account activities to key OpenText stakeholders
• Engage with C-level executives

Client Director

Solutions Engineer

• Act as the primary technical advisor for enterprise accounts focused on ITSM and Discovery/CMDB initiatives
• Lead discovery workshops to understand customers’ service management processes, visibility challenges, and operational objectives
• Map OpenText SMAX and UCMDB capabilities to customer goals, highlighting automation, service correlation, and impact analysis
• Deliver tailored demonstrations and proof-of-concepts showcasing integrated ITSM and Discovery workflows
• Present value propositions to CxO and IT leadership audiences
• Own the technical sales strategy from qualification to closure
• Develop and present ROI/TCO business cases
• Support RFP/RFI responses with detailed, competitive, technically sound proposals
• Collaborate with account executives, product management, and services
• Partner with Product Management, Presales, and Services for solution alignment
• Share field insights, best practices, and success stories
• Represent OpenText as a subject matter expert at industry events, webinars, and customer engagements

Lead Solutions Consultant

• Own the end-to-end sales cycle, from prospecting and pipeline generation through negotiation and closing business across a defined commercial territory
• Build trusted relationships with new and existing clients, identifying opportunities to expand OpenText's footprint and deliver meaningful business outcomes
• Develop and execute strategic territory and account plans that drive pipeline growth, client retention, and revenue performance
• Partner with Solution Consultants, Value Engineers, Architects, and cross-functional teams to deliver compelling client solutions and successful sales engagements
• Collaborate across the broader OpenText sales ecosystem to develop winning account strategies and accelerate deal progression
• Maintain an accurate sales forecast while consistently achieving or exceeding bookings and revenue targets
• Represent OpenText as a trusted business advisor by understanding client priorities and aligning solutions to their evolving needs

Commercial Solution Sales Executive

Ecommerce

• Conduct consultative selling and listen intensely to customers
• Prepare comprehensive territory plans
• Identify and convert opportunities into sales
• Execute each phase of the sales process from pipeline generation to deal closing
• Deliver client presentations and run effective meetings
• Articulate the value proposition of solutions and products and the possibilities of the digital enterprise
• Collaborate across internal teams and resources to bring the best solution to clients
• Help customers use information to grow faster and become more efficient
• Support customers’ journeys to the cloud and digital enterprise
• Solve pressing business problems, improve business processes, and reduce risks

Strategic Solution Sales Executive – Digital Experience

• Own the client relationship and revenue performance for the solution portfolio across assigned commercial accounts
• Drive end-to-end sales execution from opportunity creation and pipeline development through deal closure
• Develop and execute territory and account plans aligned with solution growth priorities and client business objectives
• Prospect proactively and identify new logo, expansion, and whitespace opportunities
• Lead solution-specific sales cycles from discovery through close
• Guide deal strategy, stakeholder alignment, competitive positioning, and executive engagement
• Partner with Solution Consultants, Architects, Value Engineers, partners, sales teams, and cross-functional stakeholders
• Demonstrate the business value of OpenText solutions and help clients achieve measurable outcomes
• Maintain forecasting rigor and alignment with go-to-market priorities
• Achieve bookings, revenue, growth, pipeline, forecast accuracy, opportunity progression, account expansion, and new-logo acquisition objectives

Commercial Solution Sales Executive, Business Network

Customer Support

• Serve as the customer’s single point of contact for support incidents for a specific product centre
• Develop an in-depth understanding of the customer’s environment and implementation
• Build strong working relationships with customers
• Leverage technical expertise and customer-environment knowledge to resolve incidents efficiently
• Provide timely updates on open incidents
• Coordinate with OpenText experts to expedite resolution
• Apply best practices to minimize operational risks and avoid common pitfalls
• Provide periodic supportability assessments
• Offer technical support mentoring to increase customer knowledge
• Understand customers’ operational profiles to improve OpenText support
• Share prescriptive product roadmaps for upgrade and migration planning
• Guide customers in leveraging the full features and functionality of OpenText solutions
• Act as a strategic partner in plans to proactively improve and maintain customers’ software investments
• Prepare collateral and present best practices for OpenText software products
• Promote customer retention, loyalty, and account growth

Lead Premium Support Specialist – OSM

Account Manager

• Build and execute a territory go-to-market plan to drive pipeline growth and exceed quota
• Develop and expand strategic partner relationships, including executive-level engagement
• Create joint business plans with partners to build predictable pipeline, drive partner-sourced revenue, and increase market share
• Collaborate with Solutions Engineers to position OpenText Cybersecurity and Microsoft-aligned offerings
• Drive demand-generation initiatives with Marketing through campaigns, events, and partner programs
• Enable partners through sales and technical training to increase mindshare, strengthen capabilities, and accelerate deal velocity
• Coordinate sales and technical enablement programs with internal subject matter experts
• Conduct partner QBRs, account mapping, and pipeline reviews both virtually and in person
• Lead executive business reviews, territory planning, and pipeline strategy sessions that accelerate partner-driven growth
• Represent OpenText at industry events, partner meetings, and trade shows

Senior Channel Account Manager

• Sell Professional Services across different accounts in the Central US region
• Generate revenue opportunities by developing client solutions and service offerings
• Create an opportunity pipeline to meet quarterly bookings expectations
• Negotiate project deliverables, schedules, and costs with external suppliers and internal OpenText groups
• Build relationships and communicate with C-level stakeholders to influence strategic decisions
• Update opportunity status regularly in the CEM system (Salesforce.com)
• Work with the sales team to generate revenue in existing accounts through solution realization, enhancement, and operational services
• Manage resource forecasting, opportunity forecasting, proposal/SOW writing, approvals, contract status, and invoicing status
• Report quarterly revenue and bookings accurately to the Regional Vice-President
• Partner with Professional Services on RFP development, opportunity tracking, business development sessions, and account activity communication

Client Director – Professional Services Sales

• Own the client relationship and revenue performance for the solution portfolio across assigned commercial accounts
• Drive end-to-end sales execution from opportunity creation and pipeline development through deal closure
• Develop and execute territory and account plans aligned with solution growth priorities and client business objectives
• Identify new logo opportunities, expansion opportunities, and whitespace within existing accounts
• Lead solution-specific sales cycles from discovery through close
• Guide deal strategy, stakeholder alignment, competitive positioning, and executive engagement
• Partner with Solution Consultants, Architects, Value Engineers, partners, sales teams, and cross-functional stakeholders
• Demonstrate the business value of OpenText solutions and help clients achieve measurable outcomes
• Maintain forecasting rigor and align with broader go-to-market priorities
• Achieve bookings, revenue, growth, pipeline, forecast accuracy, opportunity closure, account expansion, and new-logo acquisition objectives