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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Professional Services sales, client relationship management, and solution implementation, with a strong focus on revenue generation and opportunity forecasting. Proven ability to navigate complex business processes and deliver value to enterprise clients through effective communication and project management.
Highest-signal resume keywords
Professional Services SalesClient Relationship ManagementOpportunity ForecastingProject Management DisciplinesEnterprise Client Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT Systems ExperienceComplex Business ProcessesSolution ImplementationProposal/SOW WritingBudgetary EstimationLarge-Scale ECM Project PlanningRevenue ReportingOpportunity Pipeline DevelopmentNegotiation SkillsSalesforce.com Proficiency
Soft Skills
Strong Communication SkillsProfessional MaturitySolid Work EthicConfidenceClient Advocacy
Tools & Technologies
CEM SystemSalesforce.com
Industry Keywords
Professional ServicesEnterprise ClientsOpenText Product OfferingsRevenue GenerationClient Success
Tech Stack
Tools & technologiesCloudSFDC
About the role
Key responsibilities & impact- Drive Professional Services sales, revenue generation, and client success across US accounts
- Collaborate with peers across North America to achieve bookings, revenue, margin, and client advocacy goals
- Own all Professional Services activities within the territory
- Drive services sales and support license and cloud opportunities
- Ensure successful solution implementation
- Serve as a trusted advisor and strengthen client relationships
- Position the full Professional Services portfolio to maximize client value
- Sell Professional Services across different accounts
- Generate revenue opportunities by developing client solutions and service offerings
- Create an opportunity pipeline that meets quarterly booking expectations
- Negotiate project deliverables, schedules, and service costs
- Update opportunity status regularly in the CEM system, Salesforce.com
- Work with sales teams to generate revenue in existing accounts through solution realization, enhancement, and operational services
- Manage resource forecasting, opportunity forecasting, proposal/SOW writing, approvals, contract status, and invoicing status
- Report quarterly revenue and bookings accurately to the Regional Vice-President
- Partner with Professional Services on RFP development, opportunity tracking, and business development sessions
- Communicate client account activities to key OpenText stakeholders
- Engage with C-level executives
Requirements
What you’ll need- University Degree or College Diploma and/or relevant IM/IT experience (10+ years) or equivalent
- At least 7 years of experience with IT systems
- Experience selling Professional Services
- Expertise in complex business and technical processes and their implications across the enterprise
- Knowledge of project management disciplines and processes
- Knowledge of OpenText product offerings and how to associate them with client business requirements preferred
- Ability to use standard methodologies to quickly evaluate and size an opportunity
- Ability to assemble business requirements to OpenText modules and provide budgetary estimates
- Previous experience planning and implementing large-scale ECM projects
- At least two years of prior experience closing and directing engagements totaling at least $1 million in annual fees
- Experience selling to and/or working for enterprise clients across the United States
- Strong presence and confidence
- Professional maturity and strong communication skills
- At least 10 to 15 years of working experience
- Solid work ethic and willingness to meet client demands
- Willingness to travel up to 3–4 days per week at times
Benefits
Comp & perks- Benefits package supporting physical, emotional, and financial wellbeing
- Variable and commission compensation opportunities for eligible roles
- Vacation entitlement
- Paid time off
- Comprehensive benefits
- Bonus or commissions may be available for California residents
- Reasonable accommodation during the application or recruiting process
- Diversity and inclusion initiatives
- Opportunities for collaboration, innovation, and personal growth