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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving Professional Services sales and client success within the US Public Sector, leveraging knowledge of OpenText products and project management processes to deliver effective solutions and achieve revenue targets.
Highest-signal resume keywords
Professional Services SalesOpenText Product KnowledgeProject Management DisciplinesTeam ManagementPublic Sector Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue GenerationSolution ImplementationProposal WritingOpportunity ForecastingContract ManagementClient Solutions DevelopmentBudgetary EstimationRFP ManagementSalesforce.comBusiness Requirement Assembly
Soft Skills
Strong Communication SkillsProfessional MaturityConfidenceCollaborationClient Advocacy
Certifications & Qualifications
University DegreeCollege Diploma
Industry Keywords
US Public SectorState GovernmentLocal GovernmentFederal GovernmentEducation SectorBusiness DevelopmentClient SuccessRevenue ReportingProcess ImprovementsEngagement Management
Tech Stack
Tools & technologiesCloudSFDC
About the role
Key responsibilities & impact- Drive Professional Services sales, revenue generation, and client success within the US Public Sector
- Collaborate with peers across North America to achieve bookings, revenue, margin, and client advocacy goals
- Own all Professional Services activities within the territory
- Drive services sales and support license and cloud opportunities
- Ensure successful solution implementation
- Develop client solutions based on OpenText products
- Pursue opportunity pipelines to meet quarterly booking targets
- Negotiate services project deliverables, schedules, and costs
- Update opportunity status in the CEM system (Salesforce.com)
- Generate revenue within existing accounts by proposing solution realization, enhancement, and operational services
- Manage resource forecasting, opportunity forecasting, proposal and SOW writing, approvals, and contract status
- Report quarterly revenue and bookings accurately to the Regional Vice-President
- Promote, identify, recommend, and implement process improvements
- Manage Professional Services team responses to RFPs and track opportunities
- Participate in Business Development synergy meetings and communicate account activities internally
- Share successful strategies with peers and colleagues
- Present to and interact with C-level executives
- Sell Professional Services to public sector accounts
Requirements
What you’ll need- University Degree or College Diploma and/or relevant IM/IT experience (10+ years) or equivalent
- Experience selling Professional Services into the public sector (State, Local, Federal and Education)
- Experience managing teams and direct reports, ensuring objectives are met on time and budget
- Expertise in complex business and technical processes and their enterprise-wide implications
- Knowledge of project management disciplines and processes
- Knowledge of OpenText product offerings and ability to associate them with client business requirements
- Ability to use standard methodologies to quickly evaluate and size an opportunity
- Ability to assemble business requirements to OpenText modules and provide budgetary estimates
- At least two years of prior experience closing and directing engagements totaling at least $1 million in annual fees
- Experience selling to and/or working for major corporations within the United States Public Sector
- Strong presence and confidence, professional maturity, and strong communication skills
- At least 10 to 15 years of working experience
- Willingness to travel up to 3–4 days per week
Benefits
Comp & perks- Benefits package supporting physical, emotional, and financial wellbeing
- Variable and commission compensation opportunities for eligible roles
- Vacation entitlement
- Paid time off
- Comprehensive benefits package
- Reasonable accommodations during the application or recruiting process
- Diversity and inclusion initiatives
- Personal growth opportunities