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OpenText

Manager, Professional Services

OpenText

. Set strategic direction and provide senior leadership to a team of system integration consultants.

Posted 10/3/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong senior leadership capabilities in guiding system integration teams, with a focus on strategic direction, performance management, and the adoption of emerging technologies. Possesses extensive experience in systems integration, EDI, and electronic commerce, ensuring high-quality project deliverables and continuous improvement.

Highest-signal resume keywords
Senior LeadershipSystems IntegrationIntegration PlatformsCustomer-Facing ExperienceEuropean E-Invoicing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Systems IntegrationData Translation SoftwareIBM SterlingHTTPSFTPWeb ServicesREST APIsXMLEDIX12
Soft Skills
Executive PresenceJudgmentCommunicationTeam LeadershipRapport Building
Tools & Technologies
OpenText ProductsIntegration PlatformsEmerging TechnologiesArtificial Intelligence
Industry Keywords
Electronic CommerceTrading Partner EDIEuropean E-Invoicing MandatesPerformance ManagementContinuous Improvement

About the role

Key responsibilities & impact
  • Set strategic direction and provide senior leadership to a team of system integration consultants.
  • Own people leadership, including hiring strategy, performance management, goal setting, compensation reviews, leadership development, and succession planning.
  • Guide resolution of highly complex integration issues.
  • Define and execute strategies for team training, processes, and tools.
  • Partner with other Systems Integration teams to ensure lean, scalable integration of OpenText processes across the organization.
  • Provide senior-level consulting services on end-to-end system design requirements supporting trading partner EDI and electronic commerce integrations.
  • Act as a trusted advisor to client leadership, internal project management, and technical stakeholders.
  • Serve as escalation and decision point for complex technical challenges.
  • Ensure consistency of integration architecture, standards, and delivery practices.
  • Oversee quality and governance of project deliverables, establish best practices, review outputs, and approve deliverables before client review.
  • Champion continuous improvement across tools, processes, and delivery models.
  • Report to senior and executive leadership on performance, risks, and strategic opportunities.
  • Ensure professional growth, engagement, and retention of consulting talent.
  • Maintain and evolve knowledge of OpenText products and integration platforms.
  • Guide adoption of emerging technologies, particularly Artificial Intelligence, and develop strategies to integrate them into existing processes.

Requirements

What you’ll need
  • Proven senior leadership capabilities, including developing leaders, communicating vision, and inspiring high-performing teams.
  • Strong executive presence with the ability to build rapport and credibility quickly at all levels.
  • Excellent judgment with strong Systems Integration and Technical / Business acumen, and the ability to assess people, processes, and platforms at scale.
  • Hands-on experience with integration platforms, data translation software, and industry communication protocols and data formats, including IBM Sterling, HTTP, SFTP, Web Services, REST APIs, XML, EDI, X12, IDoc, and flat files.
  • Strong understanding of European e-Invoicing mandates.
  • Minimum of 7+ years of customer-facing experience.
  • Demonstrated experience leading and scaling teams of consultants and technical professionals.
  • Additional Spanish, Portuguese or European language skills are a plus.