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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in project management, particularly in managing software implementation projects and leading complex, multi-faceted organizations. Proven ability to build strong customer relationships and achieve financial targets while adhering to governance and compliance standards.
Highest-signal resume keywords
Project ManagementSoftware ImplementationAgile FrameworksBid ManagementSecurity Clearance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project GovernanceProject DeliveryFinancial ManagementRisk ManagementProposal ManagementCustomer EngagementCollaborationPerformance ReviewAgile MethodsWaterfall Methods
Soft Skills
Excellent CommunicationRelationship BuildingMentoringAdaptabilityCollaboration
Tools & Technologies
OpenText Solutions
Certifications & Qualifications
High Level Security Clearance
Industry Keywords
Professional ServicesUK GovernmentStakeholder ManagementCommercial ObligationsCustomer Locations
About the role
Key responsibilities & impact- Manage project governance, planning, and delivery
- Serve as the single point of contact for OpenText solutions during customer engagements
- Provide responsive customer resources adaptable to customers' internal processes
- Keep customers informed during specific activities and engage them in collaborative solution development
- Manage project finances, including costs, revenue, P&L, and forecasts, to meet or exceed budgets and targets
- Achieve Professional Services targets for aligned customers
- Achieve delivery margin targets following successful proposals
- Manage customer relationships throughout delivery engagements
- Build relationships with customers, sponsors, teams, key influencers, and wider business stakeholders
- Manage commercial obligations under Statements of Work and align customer expectations with product capabilities and purchased services
- Coordinate with OpenText business units to ensure customers receive contracted products and services
- Manage internal and external project resources
- Mentor project team members and encourage skill development
- Provide performance review input and development recommendations
- Support sales and presales by identifying, assessing, qualifying, and shaping customer opportunities and proposals/Statements of Work
- Manage proposals through approval and governance
- Act as an ambassador for OpenText, its products, and services
Requirements
What you’ll need- 10+ years of experience in project management, ideally within a professional services organization
- Experience managing software implementation projects
- Experience leading large/complex, multi-faceted, multi-end-user business organizations
- Ability to develop and maintain strong, productive relationships with customers, partners, and other external organizations
- Ability to thrive in a fast-paced, results-oriented, collaborative, matrixed environment
- Experience working with UK Government
- Excellent communication skills at all levels
- Experience with Agile frameworks, methods, and techniques, preferably Scaled Agile
- Experience with traditional waterfall methods
- Bid management / business development experience
- Project risk management experience
- Must hold a valid high level of Security Clearance
- Required to work from various customer locations on a regular basis, 3 days per week
Benefits
Comp & perks- Access to certification training
- Local and global growth opportunities
- Supportive, friendly, and diverse team environment
- Inclusive work environment
- Reasonable accommodation during the application or recruiting process