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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and developing technical business solutions for Managed Services, with a strong focus on AI-driven solutions and automation. Proficient in systems analysis, integration, and development, while effectively managing project deliverables and client expectations.
Highest-signal resume keywords
AI Tools ProficiencyOpenText Cloud Services ExperienceSystems Analysis and DesignUnix/Linux ScriptingProject Management Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AnalysisSystems IntegrationSoftware DevelopmentAI Solution DesignScripting (Expect, Perl, Shell)API DevelopmentQuality AssuranceDocumentation ReviewClient Requirement AnalysisChange Management
Soft Skills
Written CommunicationOral CommunicationCritical ThinkingCollaborationCoaching and Mentoring
Tools & Technologies
JIRAFTPWeb ServicesHTTPSAS2SFTP
Certifications & Qualifications
BS in Computer Science
Industry Keywords
Managed ServicesCloud ServicesTechnical Business SolutionsContinuous ImprovementAutomation
Tech Stack
Tools & technologiesCloudLinuxPerlUnix
About the role
Key responsibilities & impact- Design, develop, and stabilize complex technical business solutions for Managed Services platform customers
- Partner with COE Senior Software Developers and leadership to complete Managed Services Integration project deliverables
- Review and approve client requirements and design documentation with Senior Software Developers, Architects, Solution Consultants, and Project Managers
- Interface with Solution Consultants and Global Architecture to transition new sales activity into deliverable solutions with confirmed project schedules
- Consult, review, and approve SDD documents and Readiness Review artifacts
- Ensure deliverable quality meets SLO and JIRA quality standards
- Manage Project Manager and client expectations for technical deliverables
- Represent the Software team in the Change Management process
- Champion AI-driven solutions, automation, and continuous improvement initiatives for Cloud Services
Requirements
What you’ll need- BS in Computer Science or other technical discipline
- Strong written and oral communications skills
- Critical thinking and ability to collaborate
- Proficiency in AI tools, design, and delivery
- Ability to coach/mentor experienced technical resources
- 1+ years of OpenText Cloud Services experience as Assistant Software Developer with minimum 2 years supporting BN TG customers
- 3+ years in systems analysis, design, systems integration, and development experience
- Unix/Linux and scripting (Expect, Perl, and Shell) experience is a plus
- Experience with open communications standards such as FTP, web services/HTTPS, AS2, and SFTP protocols
- API experience is desired but not a requirement
Benefits
Comp & perks- Variable and commission compensation opportunities for eligible roles
- Vacation entitlement
- Paid time off
- Comprehensive benefits package supporting physical, emotional, and financial wellbeing
- Reasonable accommodation during the application or recruiting process