IT Support Analyst, Security

OpenZeppelin

. Assist in managing security tools, including endpoint security and MDM solutions such as Jamf or Intune .

Posted 11/9/2026full-timeRemoteJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing security tools, implementing security policies, and supporting compliance documentation. Possesses foundational knowledge of cloud platforms and security best practices, with a commitment to continuous learning in IT security and compliance frameworks.

Highest-signal resume keywords

Endpoint Security ManagementMDM Solutions (Jamf, Intune)Cloud Platforms (AWS, Google Workspace)Security Best PracticesCompTIA Security+ Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

IT AdministrationSecurity AuditsIncident ResponseAccount ProvisioningBasic ScriptingConfiguration ControlsIdentity/Access ManagementTroubleshooting IT IssuesSecurity Tools KnowledgeNetworking Fundamentals

Soft Skills

Problem-Solving SkillsWritten CommunicationVerbal Communication

Tools & Technologies

SIEMEDRVulnerability Scanners

Certifications & Qualifications

CompTIA Security+Google IT SupportAWS Cloud Practitioner

Industry Keywords

SOC 2ISO 27001Compliance FrameworksCybersecurity

Tech Stack

Tools & technologies

AWSCloudCyber SecurityDNSFirewallsJamf

About the role

Key responsibilities & impact

Assist in managing security tools, including endpoint security and MDM solutions such as Jamf or Intune
Support implementation of security policies and procedures
Help with internal security audits and compliance documentation
Monitor system access and assist in enforcing security controls
Participate in incident response activities
Support onboarding and offboarding, including account provisioning and workstation setup
Provide technical support for remote employees and troubleshoot basic IT and security issues
Maintain IT assets and document configurations
Assist with integrations, automations, and basic scripting tasks
Work with senior engineers and receive mentorship in IT security, cloud security, and compliance frameworks
Contribute to internal security awareness initiatives
Complete interviews, a paid work trial, and reference checks as part of the hiring process

Requirements

What you’ll need

1-3 years of experience in IT or security-related roles (help desk, IT support, sysadmin, security analyst, etc.)
Basic knowledge of cloud platforms (AWS, Google Workspace) and security tools
Basic knowledge of security and configuration controls of AI tools (claude/claude code, chatgpt/codex etc.)
Some experience with IT administration, endpoint security, or identity/access management
Understanding of security best practices and willingness to learn about SOC 2, ISO 27001, and compliance frameworks
Good problem-solving skills and ability to work in a remote-first team
Strong written and verbal communication skills
Nice to have: hands-on experience with MDM solutions such as Jamf or Intune
Nice to have: understanding of networking fundamentals including firewalls, VPNs, and DNS
Nice to have: certifications such as CompTIA Security+, Google IT Support, or AWS Cloud Practitioner
Nice to have: exposure to SIEM, EDR, or vulnerability scanners
Nice to have: passion for cybersecurity and eagerness to grow into a more senior role

Benefits

Comp & perks

Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
8 weeks of paid leave for primary caregivers
4 weeks of paid leave for secondary caregivers
One-time $3,600 baby bonus 💙
Up to $500 in equipment support for a home office 🪑
Medical insurance 🏥
Learning and development opportunities 🧠
Monthly stipend for a preferred co-working space 💻
Paid work trial of up to 20 hours