AI-Native Business Analyst

Oper Credits

. Run discovery workshops with business and IT stakeholders at DACH customers .

Posted 10/4/2026contractVienna • AustriaJuniorMid-Level💰 €350 - €500 per dayWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in capturing and documenting functional and business requirements, translating them into user stories, and configuring software solutions within a SaaS environment. Proficient in managing stakeholder expectations and leveraging AI tools to enhance delivery processes.

Highest-signal resume keywords

Consulting ExperienceFluent In German And EnglishAPI Documentation UnderstandingEnterprise SaaS ImplementationCustomer Interaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Functional Requirements DocumentationUser Story TranslationSoftware ConfigurationIntegration PatternsData Flow DocumentationAcceptance TestingMortgage Product ConfigurationBusiness Rules ConfigurationAI Tool UtilizationWorkflow Design

Soft Skills

Action-OrientedCustomer EngagementCommunicationProblem-SolvingAdaptability

Tools & Technologies

Oper PlatformAPI Documentation ToolsAI Tools

Industry Keywords

European Mortgage MarketFinancial ServicesSaaS EnvironmentStakeholder ManagementCustomer Success

About the role

Key responsibilities & impact

Run discovery workshops with business and IT stakeholders at DACH customers
Capture functional and business requirements in clear, structured documentation
Map requirements to Oper's product and distinguish out-of-the-box functionality, configuration needs, and engineering needs
Translate business needs into user stories and functional specifications
Manage stakeholder expectations throughout the project lifecycle
Review technical API documentation from core banking systems, CRMs, and online banking platforms
Identify and define integration points with Oper engineering
Document data flows, contracts, and edge cases
Recommend what to integrate immediately versus later
Configure mortgage products, business rules, and customer journeys in the Oper platform
Validate configurations against agreed scope and acceptance testing
Lead training sessions for end users and customer champions
Support customers through go-live and early adoption, then hand over to Customer Success
Use AI tools to scaffold documentation, draft specifications, summarize workshops, accelerate analysis, and automate processes
Identify where AI compounds delivery work and design workflows accordingly
Help develop an AI-native delivery function
Start with an Austrian flagship customer and expand to a portfolio of German-speaking lenders
Collaborate closely with Customer Success, Product, and Engineering teams
Report to the Head of Customer Success (Co-Founder)

Requirements

What you’ll need

2 to 3 years of experience in consulting (Big-4, boutique strategy/tech, or implementation consulting)
Fluent in German and English
Ability to structure messy customer conversations into clear documents, frameworks, and next steps
Genuine enjoyment of customer and end-user interaction
Comfortable reading API documentation, understanding integration patterns, and configuring software
No coding required, but strong technical comfort and affinity
AI-native use of tools, workflows, and concrete examples of AI leverage
Action-oriented and able to get things done in ambiguous situations
Comfortable in a fast-growing, evolving SaaS environment
Familiarity with the European mortgage market or financial services more broadly is a bonus
Experience with enterprise SaaS implementations, integrations, or workflow configuration is a bonus
Experience working with banks or lenders as clients is a bonus
Ability to work in CET hours
Vienna-based candidates must be able to travel regularly to Antwerp and DACH customers as needed

Benefits

Comp & perks

Employee stock options
25 vacation days per year + 1 paid mental health day
Dynamic international team with 12 nationalities
Supportive, inclusive, and collaborative culture
Learning & Development budget with dedicated time for growth
Structured onboarding with a dedicated mentor
Travel budget to collaborate with teams in Antwerp
Annual company-wide Team G2G in an inspiring location
Extra-legal benefits depending on your location
Full support with local administration
Health insurance and pension scheme
Flexible working hours
All equipment needed to do your best work