Senior Solution Engineer – IT

OPSWAT

. Work with AEs and partners to grow OPSWAT's OT and critical infrastructure business .

Posted 11/5/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in OT/ICS security solutions and critical infrastructure protection, with strong capabilities in managing customer relationships, delivering impactful presentations, and navigating regulatory frameworks relevant to water utilities.

Highest-signal resume keywords

OT/ICS/SCADA EnvironmentsPresentation And Demo SkillsPublic-Sector ProcurementCustomer Relationship ManagementProblem-Solving Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise Application InstallationTroubleshootingRFP ManagementSolution Buy-InCustomer Requirement Management

Soft Skills

CommunicationLeadershipCollaboration

Tools & Technologies

MetaDefender Industrial FirewallMetaDefender OT Access

Industry Keywords

Critical InfrastructureWater UtilitiesEPA RegulationsCybersecurity RequirementsPublic-Sector Accounts

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Work with AEs and partners to grow OPSWAT's OT and critical infrastructure business
Manage customer requirements, expectations, and solution buy-in across IT and OT stakeholders
Maintain and frequently deliver high-impact demos of OPSWAT's OT security solutions, including MetaDefender Industrial Firewall and MetaDefender OT Access
Manage, deliver, and present detailed responses to RFPs, including those from water utilities and other regulated critical infrastructure operators
Nurture partner relationships and their technical understanding of OPSWAT's OT portfolio
Speak at conferences and seminars focused on OT/ICS security and critical infrastructure protection
Conduct workshops, proof of value, and post-sale transitions on plant floors and in control room environments

Requirements

What you’ll need

Experience supporting sales into state, local, or education government accounts, or water/wastewater utilities
History of developing new and expansion business with public-sector or utility customers
Comfort leading discussions with all customer levels, from agency leadership to plant operators and IT/OT administrators
Strong presentation and demo skills
Working knowledge of OT/ICS/SCADA environments
Awareness of regulatory frameworks affecting water utilities, including EPA and state cybersecurity requirements
Familiarity with public-sector procurement and contract vehicles such as GSA Schedule, SEWP, and state/local contracts is a plus
Experience installing and troubleshooting enterprise or industrial applications
Problem-solving abilities and skill at identifying and resolving customer pain points

Benefits

Comp & perks

Diverse and inclusive team commitment
Equal employment opportunity environment
No discrimination or harassment of any type