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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in technology governance, regulatory compliance, and incident management within the fintech and banking sectors. Proficient in managing cloud infrastructure and leading engineering teams while ensuring data protection and security operations.
Highest-signal resume keywords
DevOps EngineeringLinux AdministrationKubernetes ManagementPostgreSQL Production ExperienceRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
DevOpsSite Reliability EngineeringTroubleshootingInfrastructure AutomationData ProtectionIncident ResponseChange ManagementAccess ControlCloud InfrastructureMonitoring
Soft Skills
Clear Written CommunicationLeadershipCollaboration
Tools & Technologies
DockerHelmJenkinsArgo CDGitAnsibleBashPythonPrometheusGrafana
Certifications & Qualifications
CKAAzure AdministratorCISSPCISM
Industry Keywords
FintechPaymentsMobile MoneyBankingTelecomRegulatory FilingsData Protection ActISO 27001PCI DSSZambian National Payment Systems
Tech Stack
Tools & technologiesAnsibleAzureCloudDockerElasticSearchGrafanaJenkinsKafkaKubernetesLinuxMongoDBPostgresPrometheusPythonRedis
About the role
Key responsibilities & impact- Own the technology roadmap for Zambia, aligned to Group architecture and standards
- Act as the accountable technology officer with the Bank of Zambia; own technology sections of regulatory filings, answer regulator questions and support inspections
- Own architecture and data-flow documentation, IT governance, information security, and business continuity and disaster recovery
- Run production on the in-country cloud using Linux, Kubernetes, Docker, Helm, CI/CD pipelines and infrastructure automation
- Operate and support PostgreSQL, MongoDB, Redis, Elasticsearch, Kafka and associated monitoring
- Lead incident response, root-cause analysis and post-incident reviews; participate in an agreed on-call rota
- Run security operations including patching, vulnerability scanning, penetration testing, log monitoring and secrets management
- Protect customer data under the Data Protection Act
- Maintain separation of electricity vending and partner services across systems, ledgers, access and reporting
- Own IT risk, change management and access control within Group approval and privileged-access review processes
- Manage hosting, telecom and technology vendors and own the Zambia technology budget with Finance
- Report monthly on availability, incidents, security, change and risk
- Report to the Country Manager, Zambia, with a technical reporting line to the Group CTO; collaborate with Group technology, Finance, Legal and Compliance
Requirements
What you’ll need- 10+ years in technology, including at least 5 years of hands-on DevOps or site reliability engineering on production systems
- At least 3 years leading infrastructure or engineering teams
- Strong, current hands-on skills in Linux, Kubernetes, Docker, Helm, Jenkins, Argo CD, Git, Ansible and Bash or Python
- Production experience with PostgreSQL (Patroni), MongoDB, Redis (Sentinel), Elasticsearch and Kafka, and monitoring with Prometheus, Grafana and Kibana
- Strong troubleshooting across applications, databases and networks, including VPNs
- Experience in fintech, payments, mobile money, banking or telecom, and of working with regulators, auditors or security assessors
- Clear written English — you'll write policies and regulatory documents
- A degree in computer science, engineering or a related field, or equivalent experience
- The right to work in Zambia and based in Lusaka
- Able to meet the Bank of Zambia fit and proper requirements for senior management
- Nice to have: Azure Stack Hub or other on-premise or hybrid cloud experience
- Nice to have: ISO 27001, PCI DSS or similar security frameworks
- Nice to have: certifications such as CKA, Azure Administrator, CISSP or CISM
- Nice to have: knowledge of the Zambian national payment systems framework and Data Protection Act
- Nice to have: experience integrating with utilities or mobile money operators
Benefits
Comp & perks- A senior role building a regulated payment business from the ground up
- Real ownership — you'll shape the platform, not just maintain it
- Backed by an experienced regional technology team
- A competitive package
