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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in digital marketing strategy and client management, with a strong focus on project management, data analysis, and communication. Capable of driving client satisfaction and delivering results through effective collaboration and proactive problem-solving.
Highest-signal resume keywords
Digital Marketing StrategyProject ManagementGoogle AnalyticsClient Relationship ManagementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital MarketingData AnalysisSEOPaid MediaSocial Media OptimizationWeb DevelopmentAccount ManagementPerformance ReviewTask DelegationBudget Management
Soft Skills
Client ServicePresentation SkillsProblem-SolvingProactive LeadershipCollaboration
Industry Keywords
Digital Marketing AgencyClient GoalsOnboardingContract RenewalsBusiness ReviewsUpsell OpportunitiesCross-Sell OpportunitiesAgency WorkflowsTimelinesCommunication
About the role
Key responsibilities & impact- Manage a blend of existing and new client accounts
- Listen to client goals and contribute to digital marketing strategy
- Advise and partner with clients on digital marketing initiatives
- Coordinate team members and collaborators to accomplish client goals
- Serve as the main point of contact for a portfolio of clients
- Communicate project deliverables, timelines, and budgets by phone and email
- Review account performance and guide client strategy
- Liaise between customers and Optidge’s team to ensure timely, on-budget, successful delivery
- Complete onboarding and learn Optidge processes and procedures
- Lead client meetings and drive discussion of performance and client satisfaction
- Identify upsell and cross-sell opportunities
- Provide insight across paid media, social media, and digital asset optimization
- Own contract renewals and account project management, including task delegation and follow-ups
- Support new business across Paid Media, SEO, Social, and Web Development business lines
- Complete renewals, business reviews, and other account milestones
Requirements
What you’ll need- Experienced digital marketer with client service experience
- Strong written and verbal presentation skills
- Ability to demonstrate value to clients as a trusted digital advisor
- Project management experience, including creating timelines, managing internal and external communication, and ensuring on-time project delivery
- Experience with Google Analytics, specifically analyzing results and presenting data-driven insights and recommendations to clients
- Understanding of the pace, structure, and workflows of an agency, preferably a digital marketing agency or similar business line
- “Figure it out” / “we can do it” attitude toward unexpected challenges
- Ability to take ownership of client projects and proactively lead solutions
Benefits
Comp & perks- Individual growth plans that help you achieve your ideal career path
- Incredible company culture
- Flexible work structure through full-time employee and fractional contractor classifications
- Direct access to agency leadership
- Graduate level university training
- Career growth opportunity