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Clinical Care Transition Specialist, Registered Nurse
Option Care Health. Maintain and grow referral-source relationships to increase sales and patient starts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient assessment, care coordination, and relationship management within the healthcare industry. Proficient in delivering educational programs and maintaining compliance with ACHC and URAC standards.
Highest-signal resume keywords
Licensed Registered Nurse (RN)Customer Service ExperiencePatient Assessment and Discharge PlanningHealthcare Relationship ManagementBasic PC Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient AssessmentDischarge PlanningInfusion TherapyOperational Issue ResolutionService Provider Partnership Growth
Soft Skills
CommunicationOrganizational SkillsPresentation SkillsRelationship Building
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointE-Prescribing
Certifications & Qualifications
Licensed Registered Nurse (RN)Licensed Pharmacist
Industry Keywords
Healthcare IndustryACHC StandardsURAC StandardsReferral Source ManagementPatient Care Services
About the role
Key responsibilities & impact- Maintain and grow referral-source relationships to increase sales and patient starts
- Serve as Option Care’s key contact and representative for referral sources
- Sell Option Care services to area service providers and assess patients for alternative-site care
- Educate patients, families, caregivers, facility staff, and referral sources about Option Care services and products
- Provide hands-on, in-person education to patients and caregivers to support timely discharge and therapy independence
- Communicate with agency staff, medical teams, patients, and families throughout the discharge process
- Collect, review, complete, and secure signoff for pre-admission information
- Partner with the Account Manager and Regional Sales Director on area business and growth plans
- Discuss opportunities and progress with the Account Manager and provide feedback on service promotion
- Deliver educational and promotional programs with Account Manager and marketing staff
- Review medical records for medical history and primary/secondary insurance information
- Coordinate care transitions with referral sources and internal partners to support transitions to home or ATS
- Facilitate transfer of orders by phone, fax, and e-prescribing when required
- Maintain confidentiality of patient and proprietary information
- Provide oversight and input regarding patient assessment, treatment, and transition to home care
- Coordinate communication with other providers
- Arrange special medical supplies or appliances
- Travel to partnership facilities, community hospitals, and medical practice offices to sell services, process referrals, and provide live education and training
Requirements
What you’ll need- Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice
- At least 2 years of experience in the healthcare industry
- Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community, and with vendors
- Experience applying knowledge of standard practices for all services offered and current relevant and applicable standards, including ACHC and URAC standards
- Experience providing customer service to internal and external customers, including meeting quality standards and evaluating customer satisfaction
- Basic PC skills, including internet, email, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
- Experience identifying operational issues and recommending and implementing strategies to resolve and improve processes
- Access to reliable transportation for travel to care facilities, home visits, and multiple hospitals
- Valid driver’s license and proof of insurance if using a personal vehicle
- Ability to plan, organize, and make presentations
- Hands-on home or alternate site infusion or discharge planning experience preferred
- Experience growing service provider partnerships preferred
Benefits
Comp & perks- Medical, Dental, & Vision Insurance
- Paid Time off
- Bonding Time Off
- 401K Retirement Savings Plan with Company Match
- HSA Company Match
- Flexible Spending Accounts
- Tuition Reimbursement
- myFlexPay
- Family Support
- Mental Health Services
- Company Paid Life Insurance
- Award/Recognition Programs