Nursing Support Supervisor

Option Care Health

. Assist the Area Director of Nursing and Nurse Manager with compliance of patients receiving prescribed drug therapies according to company policies, regulations, professional standards, and accrediting requirements.

Posted 11/4/2026full-timePhiladelphia • Pennsylvania • United StatesJuniorMid-Level💰 $27 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in home health care management, including compliance with regulations and quality assurance in patient care. Proficient in staff supervision, training, and effective communication to enhance agency operations.

Highest-signal resume keywords

Home Health Care ExperienceManagement ExperienceInfusion Therapy KnowledgeCustomer Service SkillsLPN Or LVN License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care CoordinationDocumentation KnowledgeBilling KnowledgeQuality AssuranceTime Management Skills

Soft Skills

Communication SkillsProblem-Solving SkillsTeam LeadershipConflict Resolution

Tools & Technologies

Microsoft WordMicrosoft Excel

Certifications & Qualifications

CPR Certified

Industry Keywords

ComplianceAccrediting RequirementsOSHA RegulationsPatient SatisfactionInfection Prevention

About the role

Key responsibilities & impact

Assist the Area Director of Nursing and Nurse Manager with compliance of patients receiving prescribed drug therapies according to company policies, regulations, professional standards, and accrediting requirements.
Oversee administrative support staff, including schedulers and clerks.
Oversee staff arranging patient care.
Supervise, monitor, and evaluate the quality and effectiveness of patient care across the support team.
Facilitate patient complaints or issues for resolution or referral.
Communicate staffing needs and requirements to management.
Oversee scheduling needs against staffing availability.
Support and monitor daily activities for effective agency operations and communication.
Apply documentation and billing knowledge for home health/infusion care goods and services.
Assist with development, implementation, and evaluation of nursing support staff education and orientation programs.
Monitor and coordinate agency nursing activities involving direct and indirect patient services.
Contact patients and clinicians to schedule and confirm deliveries and visits during PTO coverage.
Explain available Option Care services and support sales professionals.
Participate in the professional advisory committee, infection prevention, and process improvement teams, including chart audits.
Identify improvement opportunities and communicate them to nursing and operations leadership.
Participate in nursing department on-call responsibilities as needed.
Maintain confidentiality of patient and proprietary information.
Perform supervisory duties including hiring, recommending or approving promotions and pay increases, scheduling, performance reviews, and discipline.

Requirements

What you’ll need

High School diploma or GED required.
Minimum of 2 years of home health care experience providing specialty nursing care, such as infusion therapy, maternal-child health, disease state management, pediatric nursing, etc.
At least 1 year of experience directly or indirectly managing people including hiring, developing, motivating and directing people as they work, OR at least 3 years of relevant nursing experience with demonstrated progression.
Access to a reliable means of transportation enabling home visits; if using a personal vehicle, a valid driver’s license and proof of insurance are required.
Experience applying local, State, Federal, accrediting body, and OSHA rules and regulations.
Experience providing customer service to internal and external customers, including meeting quality standards and evaluating customer satisfaction.
Experience in indirect management of team members, including assisting with development, training and assignment of work/projects.
Experience using time management skills to prioritize, organize, track details, and meet deadlines for multiple projects.
Basic Microsoft Word skills.
Basic Microsoft Excel skills.
May be required to travel up to 15% for business purposes.
LPN or LVN license in the current state of practice.
3-5 years of management experience in a home health care setting.
CPR certified.

Benefits

Comp & perks

Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs