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Patient Access / Patient Registration Specialist
Option Care Health. Supports patients referred to Option Care Health to receive Infusion Services by coordinating referrals, intake documentation, and cross-functional communication .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating patient referrals and intake documentation while ensuring timely access to infusion services. Proficient in managing claims, financial assistance, and cross-functional collaboration within healthcare settings.
Highest-signal resume keywords
Patient Referral CoordinationHealthcare/Medical Billing ExperienceClaims ManagementCustomer Service SkillsCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Intake DocumentationClaims ManagementReferral CoordinationFinancial Assistance ProgramsProblem Solving
Soft Skills
Detail-OrientedMulti-TaskingCustomer ServiceCollaborationQuality Focus
Industry Keywords
Infusion ServicesHealthcareFast-Paced EnvironmentDenial ManagementCross-Functional Communication
About the role
Key responsibilities & impact- Supports patients referred to Option Care Health to receive Infusion Services by coordinating referrals, intake documentation, and cross-functional communication
- Partners with referral sources, sales, pharmacy, nursing, and internal teams to support timely access to therapy
- Engages with patients, referral sources, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery
- Creates, communicates, and obtains all required documentation for new referrals
- Secures patients’ upfront payment and directs patients to financial assistance programs where needed
- Supports activities to ensure clean claims on hold and denial management, including following up on missing paperwork
- Assists Supervisor and Manager with special assignments as needed
- May perform other duties as assigned
Requirements
What you’ll need- High school diploma or equivalent is required
- Minimum of two years of experience in related experience required
- Ability to multi-task and support numerous referrals/priorities at one time
- Ability to work in a fast past environment
- Must be detail-oriented and have a high degree of quality focus
- High degree of customer service skills required
- Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions
- Previous healthcare/medical billing experience preferred
Benefits
Comp & perks- Medical, Dental, & Vision Insurance
- Paid Time off
- Bonding Time Off
- 401K Retirement Savings Plan with Company Match
- HSA Company Match
- Flexible Spending Accounts
- Tuition Reimbursement
- myFlexPay
- Family Support
- Mental Health Services
- Company Paid Life Insurance
- Award/Recognition Programs