Patient Access Specialist – Intake

Option Care Health

. Engage with patients, referral sources, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.

Posted 11/6/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and attention to detail while coordinating patient referrals and discharge processes. Capable of managing multiple priorities in a fast-paced environment and collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Customer Service SkillsDetail-OrientedMulti-Tasking AbilityProblem SolvingCollaboration

ATS Keywords

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Applicant Tracking System Keywords

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Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Patient CoordinationReferral ManagementClaims ManagementFinancial Assistance ProgramsDocumentationDischarge PlanningCross-Functional CollaborationQuality FocusFast-Paced EnvironmentTroubleshooting

About the role

Key responsibilities & impact

Engage with patients, referral sources, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
Create, communicate, and obtain all required documentation for new referrals.
Secure patients’ upfront payment, including assisting patients in finding payment avenues and directing them to financial assistance programs.
Support ongoing activities to ensure clean claims on hold and denial management, including following up on missing paperwork.
Assist the Patient Registration Supervisor and Manager with special assignments as needed.
Perform other duties as assigned.

Requirements

What you’ll need

High school diploma or equivalent is required.
Minimum of two years of experience in related experience required.
Ability to multi-task and support numerous referrals/priorities at one time.
Ability to work in a fast past environment.
Must be detail-oriented and have a high degree of quality focus.
High degree of customer service skills required.
Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions.

Benefits

Comp & perks

Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs