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Patient Access Specialist – Patient Registration Intake
Option Care Health. Engage with patients, referral sources, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
About the role
Key responsibilities & impact- Engage with patients, referral sources, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
- Create, communicate, and obtain all required documentation for new referrals.
- Secure patients’ upfront payment, including assisting patients in finding payment avenues and directing them to financial assistance programs.
- Support ongoing activities needed to ensure clean claims on hold and denial management, including following up on missing paperwork.
- Assist the Supervisor and Manager with special assignments as needed.
- Perform other duties as assigned.
Requirements
What you’ll need- High school diploma or equivalent is required.
- Minimum of two years of experience in related experience required.
- Ability to multi-task and support numerous referrals/priorities at one time.
- Ability to work in a fast past environment.
- Must be detail-oriented and have a high degree of quality focus.
- High degree of customer service skills required.
- Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions.
- Previous healthcare/medical billing experience preferred.
Benefits
Comp & perks- Medical, Dental, & Vision Insurance
- Paid Time off
- Bonding Time Off
- 401K Retirement Savings Plan with Company Match
- HSA Company Match
- Flexible Spending Accounts
- Tuition Reimbursement
- myFlexPay
- Family Support
- Mental Health Services
- Company Paid Life Insurance
- Award/Recognition Programs