Patient Scheduler

Option Care Health

. Ensures appropriate staffing is arranged for all patient care.

Posted 9/24/2026full-timeSun Valley • California • United StatesJunior💰 $23 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient scheduling and coordination, ensuring effective communication with patients and clinicians while maintaining confidentiality. Proficient in office administration and customer service within a fast-paced healthcare environment.

Highest-signal resume keywords

Patient Scheduling ExperienceOffice Administration ExperienceCustomer Service SkillsMicrosoft Word ProficiencyMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scheduling CoordinationReport GenerationClerical FunctionsElectronic Scheduling PlatformsPatient Care Coordination

Soft Skills

Verbal CommunicationWritten CommunicationProblem-SolvingInterpersonal Skills

Industry Keywords

Home Healthcare ExperiencePatient ConfidentialityQuality Standards for ServicesFast-Paced Environment

About the role

Key responsibilities & impact

Ensures appropriate staffing is arranged for all patient care.
Coordinates, monitors and schedules patient care across all clinical areas.
Contacts patients and clinicians to schedule and confirm deliveries and visits.
Interprets physician’s orders and schedules according to orders.
Completes tasks and runs reports in required platforms.
Coordinates scheduling needs with staffing availability.
Ensures management is aware of staffing needs and requirements.
Facilitates patient complaints or issues to the appropriate department.
May perform clerk functions in addition to scheduling functions in the absence of a clerk.
Safeguards the confidentiality of patient and proprietary Option Care information.
Accepts other responsibilities and duties that may be assigned.

Requirements

What you’ll need

High School diploma or equivalent.
At least 1 year of previous scheduling experience.
At minimum, 1 year of experience in a general office administration setting or a similar fast paced environment(s)
Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports,) to various audiences (work group, team, company management, external clients).
Basic level skill in Microsoft Word 2003 or later.
Basic level skill in Microsoft Excel 2003 or later.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Previous home healthcare experience (preferred).
Familiar with electronic scheduling platform (preferred).
2 years of experience in a general office administration setting or similar fast paced environment(s) (preferred).

Benefits

Comp & perks

Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs