Regional Director of Operations

Option Care Health

. Oversee operational performance of all assigned Care Management Centers, including efficient, effective, and high-quality delivery of services and patient care.

Posted 9/18/2026full-timeRaleigh • Louisiana • United StatesLead💰 $163,753 - $272,907 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational leadership in managing Care Management Centers, ensuring compliance with regulations, and optimizing financial performance. Proven ability to build and lead cohesive teams while driving market development and maintaining high standards of patient care.

Highest-signal resume keywords

Operational LeadershipP&L ManagementTeam DevelopmentRegulatory ComplianceCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget DevelopmentPerformance ImprovementInventory OptimizationPatient RegistrationComplex Problem SolvingData EvaluationSales Strategy ExecutionMarket DevelopmentAccreditation StandardsPharmacy Operations

Soft Skills

Team BuildingMotivating StaffEngagementCommunicationConflict Resolution

Tools & Technologies

Office Suite

Certifications & Qualifications

RN LicensureRPh Licensure

Industry Keywords

Home Health CareInfusion ServicesPatient SafetyService DeliveryHealthcare Administration

About the role

Key responsibilities & impact

Oversee operational performance of all assigned Care Management Centers, including efficient, effective, and high-quality delivery of services and patient care.
Ensure patient safety and satisfaction across pharmacy dispensing operations and nursing, including error proofing for pick, pack, and ship operations.
Partner with the Regional Director, Sales to drive market development and execute market-based sales strategy.
Drive financial performance through supply chain and inventory optimization, managing controllable expenses, reducing bad debt, and ensuring accurate patient registration and onboarding.
Ensure compliance with local and federal regulations, accreditation standards, and corporate policies.
Build a cohesive, service-oriented team through recruitment, training, development, engagement, and retention.
Manage multiple Care Management Centers with 12 or more combined Pharmacy Teams and combined revenue over $100 million.
Model leader behaviors supporting Option Care Health’s purpose, mission, and values.
Safeguard the confidentiality of patient and proprietary company data.
Coordinate performance improvement activities, including development, implementation, goal identification, outcome reporting, and participation in accreditation activities.
Supervise staff, including hiring, promotions, pay increases, scheduling, performance reviews, and discipline.

Requirements

What you’ll need

Bachelor’s Degree and 8 years of experience in a position leading operations.
At least 3 years of experience managing a P&L including budget development.
At least 5 years of experience directly managing people including hiring, developing, motivating, and directing people as they work; experience in leading team efforts within highly matrixed organizations.
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Experience evaluating information to determine compliance with standards, laws, and regulations.
Basic level skill in Office Suite (Word, Excel, PowerPoint).
Willing to travel at least 25% of the time for business purposes (within state and out of state).
Master’s Degree in Healthcare of Business Administration preferred.
Experience leading multi-site sales and/or operations in Home Health Care or Infusion preferred.
RN or RPh licensure preferred.

Benefits

Comp & perks

Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs