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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing SaaS applications and leading technical teams while ensuring compliance with federal and industry standards. Proficient in translating complex business processes into technical specifications and optimizing workflows for enhanced system performance.
Highest-signal resume keywords
SaaS AdministrationDeltek Costpoint KnowledgeTechnical Team LeadershipWorkflow Redesign ManagementCompliance Standards Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process AnalysisTechnical Specification DevelopmentIntegration TroubleshootingSystem StabilizationBacklog PrioritizationProduction Bug ResolutionMulti-Platform IntegrationStrategic PlanningWorkflow OptimizationPerformance Tracking
Soft Skills
Strong Communication SkillsInfluencing Skills
Tools & Technologies
SalesforceOpenAirNetSuite
Industry Keywords
Federal Compliance StandardsIndustry Compliance Standards
About the role
Key responsibilities & impact- Gather and analyze existing and future business processes across functional groups
- Translate business requirements into detailed technical specifications
- Coordinate with IT teams, business stakeholders, and external professional services
- Steer work directives and supervise technical staff and external service providers
- Develop, administer, and support SaaS applications
- Troubleshoot and resolve complex integration and ecosystem technical issues
- Manage workflow redesigns, system stabilization, production bugs, form validation, enhancements, and backlog prioritization
- Promote quality guidelines and compliance throughout the development lifecycle
- Advise business leaders on process procedures, workflow simplification, and adaptations
- Monitor and report on system upgrades, infrastructure changes, and maintenance performance
- Execute remediation plans when bugs arise
- Perform other duties assigned by leadership
Requirements
What you’ll need- Bachelor's degree in engineering, computer science, or other related technical field required
- 2-4 years experience leading technical and operational teams in enterprise environments required
- Strong knowledge of Deltek Costpoint
- SaaS administrator experience
- Ability to gather, analyze, and translate complex business processes into precise technical specifications
- Experience managing the full development lifecycle, including workflow redesigns, system stabilization, production bug resolution, and backlog prioritization
- Hands-on experience with SaaS ecosystems and multi-platform integrations, including Salesforce, OpenAir, NetSuite, and Deltek
- Experience supervising technical teams and vendors
- Knowledge of federal and industry compliance standards
- Strong communication and influencing skills
- Proficiency in strategic planning, workflow optimization, system performance tracking, and rapid technical issue remediation
Benefits
Comp & perks- Work/life balance
- Professional training resources
- Creative problem-solving and the ability to tackle unique, complex projects
- Volunteer Opportunities through “Optiv Chips In”
- The ability and technology necessary to productively work remotely/from home (where applicable)
- Employee Resource Groups supporting Optiv’s inclusive value