Field Service Engineer

Optos

. Provide field service support to Optos customer base .

Posted 9/24/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $60,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in field service support, including installation, repair, and maintenance of Optos instrumentation and networking systems. Proficient in troubleshooting mechanical, electrical, and software issues while ensuring compliance with regulatory documentation.

Highest-signal resume keywords

Field Service SupportTroubleshooting SkillsSoftware InstallationNetwork IntegrationTechnical Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ElectronicsComplex InstrumentationMechanical TroubleshootingElectrical TroubleshootingSoftware TroubleshootingNetwork TroubleshootingTechnical Document InterpretationPreventive MaintenanceCRM TransactionsManual Dexterity

Soft Skills

Time ManagementAdaptabilityTeamworkCustomer-Facing CommunicationAbility to Perform Under Pressure

Tools & Technologies

Microsoft Office ApplicationsWired Computer NetworksOptos Instrumentation

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Field ServiceMedical DevicesRegulatory DocumentationInstallation PlanningTechnical Shows

About the role

Key responsibilities & impact

Provide field service support to Optos customer base
Install, repair, perform preventive maintenance, and retrofit Optos instrument products
Plan installation of new customer sites by liaising with the in-house field support team and conducting pre-installation conference calls with customers
Support customers on the operational aspects of instruments, equipment, and software
Install and maintain wired computer networks
Complete and submit regulatory and company-required documentation
Provide remote diagnosis/repair support when needed
Relay recurring field failures and quality issues to internal support specialists
Ensure repair parts are on site and complete related CRM transactions thoroughly and promptly
Test repaired instruments in all operating modes per specification
Train customers in the use and care of Optos instrumentation
Represent Optos at technical shows and exhibitions as required
Support marketing shows when required

Requirements

What you’ll need

Hands-on experience with electronics, networking, complex instrumentation, military service, or medical devices experience preferred
Strong troubleshooting skills across mechanical, electrical, software, network, and instrumentation issues
Experience with software installation, network integration, and Microsoft Office applications
Ability to interpret technical documents, schematics, service procedures, and work instructions
Clear written, verbal, and customer-facing communication skills
Effective time management, adaptability, teamwork, and ability to perform under pressure
Valid driver’s license
Up to 70% domestic travel and overnight trips; potential for international travel
Ability to lift/lower/carry/push/pull 1-50lbs frequently and 50-100lbs occasionally
Manual dexterity of arms, hands, and shoulders to push/pull/grasp equipment/tools
Ability to work in tight spaces

Benefits

Comp & perks

Highly competitive compensation and benefits package
Participation in the Field Service Incentive plan