Optos

Field Engineer

• Provide field service support to Optos customer base
• Install, repair, perform preventive maintenance, and retrofit Optos instrument products
• Plan installation of new customer sites by liaising with the in-house field support team and conducting pre-installation conference calls with customers
• Support customers on the operational aspects of instruments, equipment, and software
• Install and maintain wired computer networks
• Complete and submit regulatory and company-required documentation
• Provide remote diagnosis/repair support when needed
• Relay recurring field failures and quality issues to internal support specialists
• Ensure repair parts are on site and complete related CRM transactions thoroughly and promptly
• Test repaired instruments in all operating modes per specification
• Train customers in the use and care of Optos instrumentation
• Represent Optos at technical shows and exhibitions as required
• Support marketing shows when required

Field Service Engineer

Manager

• Provide strategic and operational leadership across facilities, health and safety, and environmental performance
• Lead UK facilities and provide standards, guidance, and collaborative support to global manufacturing sites in the US and globally
• Set direction, establish consistent best practice, and drive continuous improvement
• Build partnerships with senior leaders and site stakeholders across Facilities, Health, Safety and Environment
• Lead organisational change and turn complex challenges into practical solutions
• Develop and maintain facilities, health and safety, and environmental strategies, standards, governance, and performance measures across UK operations
• Ensure compliance with health, safety, and environmental legislation, regulations, and ISO standards
• Drive environmental and sustainability initiatives, including energy efficiency, waste reduction, recycling, and ISO 14001 compliance
• Oversee maintenance, security, cleaning, waste management, and contractor performance
• Manage supplier and stakeholder relationships and resolve issues
• Support business growth and operational resilience through facilities planning, infrastructure management, and continuous improvement

Field Service Engineer

Facilities Manager