Electric Vehicle Field Service Technician

Orange EV

. Perform field service activities for local Orange EV vehicles .

Posted 9/23/2026full-timeColumbus • Ohio • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and repairing vehicles, utilizing Remote Monitoring Systems for performance evaluation, and providing exceptional customer service. Capable of executing service strategies and collaborating effectively with customers and third-party providers.

Highest-signal resume keywords

Vehicle Diagnosis and RepairRemote Monitoring System EvaluationCustomer Service ExcellenceTechnical Support for SalesField Service Strategy Execution

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle RepairRoot Cause AnalysisService Record KeepingCondition ReportingMaintenance Training

Soft Skills

Analytical Problem SolvingEffective CommunicationGoal Setting and PrioritizationAdaptability to Changing Priorities

Tools & Technologies

MS Office SuiteRemote Monitoring Systems

Industry Keywords

Automotive IndustryElectrical IndustryField Service ActivitiesCustomer SupportCharging Infrastructure

About the role

Key responsibilities & impact

Perform field service activities for local Orange EV vehicles
Diagnose and repair vehicles and provide root cause analysis
Evaluate Remote Monitoring System data to identify performance concerns and study vehicle utilization
Accurately record service work and develop pertinent reports
Collaborate with customers and third-party service providers
Provide technical support for sales and marketing efforts
Perform field upgrades or retrofits
Facilitate tool and parts warehousing and provide a secure remote location for necessary items
Plan and execute a complete regional service strategy with assistance from the Service Team
Understand the complete vehicle at systemic and component levels for efficient diagnosis and repair
Represent Orange EV professionally
Use Remote Monitoring and Service Record Keeping Systems to determine service plans and prioritize customer needs
Communicate with customers and third-party service providers for diagnosis, escalation, and efficient repairs
Work with site managers and electricians on charging infrastructure logistics, cost, and timing
Evaluate conversion vehicle candidates and prepare condition reports
Support Customer Technicians and Third-Party Service Providers with ancillary repairs
Deliver operator and maintenance training and support sales and business development
Travel as required for training, service team goals, and customer needs

Requirements

What you’ll need

High School Diploma; related technical degree preferred
1 or more years’ experience in the automotive or electrical industries
Intermediate to Advanced level experience with MS Office Suite, including Excel, Word, and Teams
Knowledge of principles and processes for providing superior customer service
Analytical approach to problem solving
Ability to routinely lift up to 50 lbs at waist level and occasionally up to 75–100 lbs
Ability to squat, sit, lie under, or climb on the vehicle routinely
Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
Ability to set and prioritize goals and achieve them according to a schedule
Ability to execute and follow through on instructions given by the supervisor
Ability to articulate clearly when writing, including composition, spelling, and punctuation
Travel as required for initial training and to ensure Service Team goals and customer needs are met

Benefits

Comp & perks

Equal Opportunity Employer
Diversity in candidates for employment
EEO protections for W/M/Vet/Disabled/Sexual Orientation/Gender Identity