Electric Vehicle Field Service Technician

Orange EV

. Perform Field Service activities for local Orange EV vehicles .

Posted 9/29/2026full-timeDetroit • Michigan • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and repairing vehicles, utilizing Remote Monitoring Systems for performance evaluation, and providing exceptional customer service. Capable of executing service strategies and collaborating effectively with customers and third-party providers.

Highest-signal resume keywords

Field Service ActivitiesVehicle Diagnosis and RepairRemote Monitoring SystemCustomer Service PrinciplesMS Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle RepairRoot Cause AnalysisPerformance EvaluationService Record KeepingCondition Reporting

Soft Skills

Analytical Problem SolvingEffective CommunicationGoal Setting and PrioritizationAdaptability to Changing Priorities

Tools & Technologies

Remote Monitoring SystemService Record Keeping SystemMS Office Suite

Industry Keywords

Automotive IndustryElectrical IndustryField UpgradesCustomer SupportTraining and Development

About the role

Key responsibilities & impact

Perform Field Service activities for local Orange EV vehicles
Diagnose and repair vehicles and provide root cause analysis
Evaluate Remote Monitoring System data to identify performance concerns and study vehicle utilization
Accurately record service work and develop pertinent reports
Collaborate with customers and third-party service providers
Provide technical support for sales and marketing efforts
Perform field upgrades or retrofits
Facilitate tool and parts warehousing
Plan and execute a complete Service strategy for the region with assistance from the Service Team
Understand the complete vehicle at systemic/component level to diagnose and repair efficiently
Represent Orange EV professionally
Use the Remote Monitoring System and Service Record Keeping System to determine service plans and prioritize customer needs
Communicate with customers and third-party service providers for diagnosis, issue escalation, and efficient repairs
Work with the site manager and electrician on charging infrastructure logistics, cost, and timing
Evaluate conversion vehicle candidates and prepare condition reports
Support Customer Technicians and Third-Party Service Providers with ancillary repairs
Provide a secure remote location for tools, parts, and other necessary items
Deliver Operator and Maintenance training and support sales and business development
Travel as required for initial training and to meet service team goals and customer needs

Requirements

What you’ll need

High School Diploma; related technical degree preferred
1 or more years’ experience in the automotive or electrical industries
Intermediate to Advanced level experience with MS Office Suite, including Excel, Word, and TEAMS
Knowledge of principles and processes for providing superior customer service
Analytical approach to problem solving
Ability to routinely lift up to 50 lbs at waist level and occasionally up to 75–100 lbs
Ability to squat, sit, lie under, or climb on the vehicle routinely
Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
Ability to set and prioritize goals and achieve them according to a schedule
Ability to execute and follow through on instructions given by the supervisor
Ability to articulate clearly when writing, including composition, spelling, and punctuation
Travel as required for initial training and to ensure Service Team goals and customer needs are met