Field Service Technician, 310T or 421A

Orange EV

. Perform field service activities for local Orange EV vehicles .

Posted 10/17/2026full-timeCanadaJuniorMid-Level💰 CA$33 - CA$45 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing and repairing vehicles, providing technical support, and executing service strategies. Proficient in utilizing remote monitoring systems and maintaining accurate service records while delivering exceptional customer service.

Highest-signal resume keywords

Vehicle Diagnosis And RepairRemote Monitoring System Evaluation310T Truck And Coach CertificationCustomer Service PrinciplesMS Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Utilization AnalysisRoot Cause AnalysisField Service ActivitiesService Record-KeepingCondition ReportingTool And Parts WarehousingField Upgrades And RetrofitsOperator And Maintenance TrainingProblem SolvingGoal Setting And Prioritization

Soft Skills

Clear ArticulationAdaptability To Changing PrioritiesCollaboration With CustomersExecution And Follow-ThroughAnalytical Thinking

Tools & Technologies

Remote Monitoring SystemsService Management SoftwareMS Office SuiteTEAMS

Certifications & Qualifications

310T Truck And Coach Certification421A Heavy Duty Equipment Certification

Industry Keywords

Automotive IndustryElectrical Field EnvironmentField Service ManagementCustomer SupportSales And Business Development

About the role

Key responsibilities & impact

Perform field service activities for local Orange EV vehicles
Diagnose and repair vehicles and provide root cause analysis
Evaluate Remote Monitoring System data to identify performance concerns and study vehicle utilization
Accurately record service work and develop pertinent reports
Collaborate with customers and third-party service providers on diagnosis and issue escalation
Provide technical support for sales and marketing efforts
Perform field upgrades or retrofits
Facilitate tool and parts warehousing
Plan and execute a complete regional service strategy with the Service Team
Use remote monitoring and service record-keeping systems to create service plans and prioritize customer needs
Work with the site manager and electrician on charging infrastructure location, cost, and timing
Evaluate conversion vehicle candidates and prepare condition reports
Support customer technicians and third-party service providers with ancillary repairs
Provide a secure remote location for tools, parts, and necessary items
Deliver operator and maintenance training
Provide sales and business development support
Travel as required for initial training and to meet service team goals and customer needs

Requirements

What you’ll need

High School Diploma; related technical degree preferred
2+ years working in an automotive or electrical field environment
Intermediate to advanced experience with MS Office Suite, including Excel, Word, and TEAMS
Knowledge of principles and processes for providing superior customer service
Analytical approach to problem solving
Ability to routinely lift up to 50 lbs at waist level and occasionally up to 75–100 lbs
Ability to squat, sit, lie under, or climb on the vehicle routinely
Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
Ability to set and prioritize goals and achieve them according to a schedule
Ability to execute and follow through on instructions given by the supervisor
Ability to articulate clearly when writing, including composition, spelling, and punctuation
Requires 310T Truck and Coach certification or 421A Heavy Duty Equipment certification
French version states 1 year or more of experience in the automotive or electrical industry

Benefits

Comp & perks

Equal Opportunity Employer
Travel for initial training and service/customer needs