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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in monitoring satellite operations and network performance, with strong skills in troubleshooting network devices and connectivity. Proficient in using monitoring tools like Grafana and DataDog, and capable of documenting operational activities effectively.
Highest-signal resume keywords
Network OperationsSatellite OperationsGrafana MonitoringPostgreSQL Query ExecutionPython Scripting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network TroubleshootingOperational VerificationAnomaly DetectionSystem MonitoringData Analysis
Soft Skills
Attention to DetailWritten Communication
Tools & Technologies
GrafanaDataDogNagiosSerial Server AppliancesRoutersSwitches
Industry Keywords
LEO SatelliteTelecommunicationsIoT Service PerformanceGround Segment OperationsCommunications Links
Tech Stack
Tools & technologiesGrafanaIoTPostgresPython
About the role
Key responsibilities & impact- Monitor the operational status and health of ORBCOMM’s LEO satellite fleet during assigned shifts
- Detect and respond to Tier 1 operational anomalies and events
- Perform routine operational verification checks
- Escalate anomalous conditions to the Satellite Engineering team
- Monitor next-generation IoT service performance using Grafana, DataDog, and Nagios
- Track service availability and identify performance degradation in real time
- Coordinate with operations personnel on issue identification and response
- Perform basic network testing and troubleshooting across network devices and connectivity paths
- Assist with connectivity issues involving serial server appliances, switches, routers, and related infrastructure
- Collaborate with cross-functional teams to support operational continuity and service reliability
- Facilitate effective shift handoffs with Network Control Center and Satellite Engineering teams
- Maintain operational records and escalation documentation
- Prepare shift summary reports detailing system status, events, and actions taken
Requirements
What you’ll need- Bachelor’s degree in Engineering, Computer Science, Information Technology, or another technical discipline, or equivalent experience
- 1–3 years of experience in network operations, systems monitoring, satellite operations, telecommunications, or a related technical field
- Ability to work overnight shifts, weekends, and rotating schedules
- General knowledge of serial server appliances, switches, routers, and network connectivity troubleshooting
- Strong attention to detail and ability to monitor systems effectively in a mission-critical environment
- Strong written communication skills for documenting operational activities, incidents, and escalations
- Familiarity with satellite system concepts such as LEO architectures, ground segment operations, or communications links
- Preferred: Experience using or customizing monitoring dashboards in Grafana
- Preferred: Experience writing and executing PostgreSQL queries
- Preferred: Basic scripting knowledge in Python or TCL
- Ability to leverage AI-enabled tools and automation to support daily tasks and productivity
- Commitment to continuous learning in digital and AI literacy
Benefits
Comp & perks- Health and wellness coverage
- Paid time off
- Retirement or savings programs
- Flexible work arrangements
- Insurance coverage
- Lifestyle perks
- Employee discounts
- Accessibility accommodations throughout the selection process