Manager, Diagnostic Labs Support Team – University Applications

Oregon Health & Science University Foundation

. Lead Knight Diagnostic Laboratories (KDL) and Biolibrary system and application projects through initiation, planning, execution, and operational support .

Posted 10/22/2026full-timePortland • Oregon • United StatesMid-LevelSenior💰 $105,414 - $181,771 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex enterprise information system projects, including project management, team leadership, and quality assurance in laboratory environments. Proficient in applying Systems Development Life Cycle (SDLC) methodologies and managing budgets and vendor evaluations.

Highest-signal resume keywords

Project ManagementSystems Development Life Cycle (SDLC)Team LeadershipQuality Assurance ProcessesMolecular Diagnostics Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningBudget ManagementVendor EvaluationRisk AssessmentSystem Specification DevelopmentChange ControlOperational ProceduresProblem ResolutionData Entry CorrectionQuality Improvement Initiatives

Soft Skills

Excellent Communication SkillsOrganizational SkillsAnalytical SkillsLeadership SkillsTeam Collaboration

Tools & Technologies

Laboratory Information SystemsNetwork InfrastructureSecurity RequirementsApplication DevelopmentDatabase Management

Certifications & Qualifications

Project Management Professional (PMP)

Industry Keywords

Clinical Diagnostic LaboratoryMolecular DiagnosticsGenetics/GenomicsHighly Regulated EnvironmentsUnion Environment

Tech Stack

Tools & technologies

PMPSDLC

About the role

Key responsibilities & impact

Lead Knight Diagnostic Laboratories (KDL) and Biolibrary system and application projects through initiation, planning, execution, and operational support
Support existing KDL and Biolibrary systems and supervise staff performing development, upgrades, interfaces, enhancements, and maintenance
Develop project plans and lead implementation teams with KDL, Biolibrary, ITG Technical Services, and Application teams
Develop and communicate problem-resolution alternatives, recommend solutions, and communicate constraints
Manage evaluations of vendor hardware and software, including network infrastructure, storage, and security requirements
Lead continuous quality improvement initiatives
Develop project risk assessments, mitigation plans, change control, communication plans, and operational procedures
Review and evaluate vendor professional-services contracts and software licenses
Coordinate system updates and maintenance
Manage project milestones, schedules, and budgets
Manage team activities, conduct staff reviews, set goals, and facilitate training
Ensure technical standards and documentation are maintained
Schedule and conduct staff meetings
Manage development of system specifications, requirements documents, system designs, acceptance plans, and internal service level agreements
Learn and translate KDL and Biolibrary business processes for project members and ITG stakeholders
Lead diagnosis and resolution of application problems, including procedural, training, data-entry, correction, and enhancement solutions
Maintain problem/issues logs and communicate status
Coordinate escalation and resolution of system problems with vendor support specialists
Work with leadership on business strategy, goals, and strategic-solution cost-benefit evaluations
Assist with annual budgeting for future KDL projects
Participate in activities enhancing knowledge and ability to perform assigned work
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in computer science, information technology, or related field with 6 years of experience in IT; OR equivalent experience working in a complex information technology environment in a laboratory environment
Four years or more paid work experience as a Project Leader managing and implementing complex enterprise information system projects, databases, and quality assurance processes and controls
Significant organizational skills and ability to lead projects from conception, schedule, design, testing, and through implementation
Experience managing a development and support team, including capital and operations budgeting and financial reporting
Minimum 4 years of progressively responsible management positions
Significant organizational and management skills to lead and manage small to large-scale application and system projects
Excellent verbal and written communication and analytical skills
Effective leadership of highly skilled technical personnel overseeing development and implementation of laboratory systems and applications
Thorough understanding of Systems Development Life Cycle (SDLC) methodology and ability to apply it to complex, large-scale information systems projects
Ability to function effectively in a dynamic team environment and proactively pursue problem resolution and quality/efficiency improvement
Proven history of developing, driving, and maintaining policies and procedures
Experience working in a union environment preferred
Experience working in a clinical diagnostic laboratory environment preferred
Molecular diagnostics, including genetics/genomics domain knowledge
Working knowledge of highly regulated environments preferred
Project Management Professional (PMP) Certification is preferred

Benefits

Comp & perks

Healthcare for full-time employees covered 100% and 88% for dependents
$50K of term life insurance provided at no cost to the employee
Two separate above market pension plans to choose from
Paid time off - 208 hours per year, prorated for part-time
Extended illness bank - 64 hours per year, prorated for part-time
9 paid holidays per year
Substantial Tri-Met and C-Tran discounts
Employee Assistance Program
Childcare service discounts
Tuition reimbursement
Employee discounts to local and major businesses