Release of Information Coordinator – Business Data Analyst 1

Oregon Health & Science University Foundation

. Perform advanced Release of Information functions requiring expert knowledge of federal and state privacy and disclosure regulations .

Posted 10/27/2026full-timePortland • Oregon • United StatesJunior💰 $34 - $46 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Release of Information functions, ensuring compliance with federal and state privacy regulations, including HIPAA and HITECH. Proficient in analyzing operational data, creating reports, and implementing process improvements to enhance workflow efficiency.

Highest-signal resume keywords

HIPAA ComplianceRelease Of Information ProcessingOperational AnalysisData Analysis And ReportingCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical SkillsDatabase ManagementSpreadsheet ProficiencyTechnical WritingQuantitative AnalysisStatistical PrinciplesReport CreationWorkflow AnalysisHealth Information ManagementMedical Terminology

Soft Skills

Critical ThinkingProblem-Solving SkillsOrganizational SkillsAttention To DetailCommunication Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookDatabase ApplicationsElectronic Medical Records

Industry Keywords

Privacy RegulationsDisclosure RegulationsOregon Disclosure Laws21st Century Cures Act42 CFR Part 2

About the role

Key responsibilities & impact

Perform advanced Release of Information functions requiring expert knowledge of federal and state privacy and disclosure regulations
Process and release health information in accordance with regulations, accreditation requirements, and OHSU policies
Review and validate authorizations, subpoenas, court orders, guardianship documentation, powers of attorney, parenting plans, and other legal documents
Determine appropriate disclosure of sensitive records involving behavioral health, substance use treatment, reproductive health, minors' rights, restricted information, and legal actions
Evaluate privacy, safety, and regulatory compliance risks and engage relevant stakeholders
Serve as departmental subject matter expert regarding HIPAA, HITECH, The Cures Act, 42 CFR Part 2, Oregon disclosure laws, minors' rights regulations, and organizational policy
Provide guidance to staff on disclosure requirements, release decisions, and documentation
Determine appropriate disclosure methods, media, file formats, and secure delivery options
Assist with escalated requests, service recovery, and complex customer inquiries
Monitor ROI work queues, request volumes, turnaround times, productivity, quality, and operational metrics
Coordinate daily workflow priorities and support workload balancing
Analyze workflow trends, barriers, bottlenecks, and improvement opportunities
Facilitate communication about workflow priorities, operational changes, and process updates
Research operational issues and recommend workflow modifications
Gather, validate, organize, and analyze operational, productivity, quality, and compliance data
Conduct audits of release transactions and documentation
Create and maintain spreadsheets, databases, dashboards, graphs, charts, and reporting tools
Prepare routine and ad hoc reports for leadership
Identify trends, risks, compliance concerns, and opportunities for improvement
Apply basic statistical and analytical methods to assess workflow effectiveness
Develop and maintain standard operating procedures, workflow documentation, and job aids
Assist with onboarding, training, mentoring, and competency development
Participate in process improvement and OPEx activities
Research industry standards and best practices
Test and validate workflow changes, system enhancements, and process redesigns
Support implementation of approved process improvements
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in a business field and 6 months of experience that included analytical, database, spreadsheet and/or financial experience, technical writing, quantitative analysis or use of statistical principles; OR
Associates degree in a business field plus two years of qualifying experience; OR
Four years of qualifying experience; OR
An equivalent combination of education, training and/or experience
Experience with analytical, database, spreadsheet and/or financial work, technical writing, quantitative analysis or statistical principles
Experience processing and releasing protected health information
Knowledge of state and federal disclosure regulations
Experience working with electronic medical records
Experience creating reports and performing operational analysis
Proficiency with Microsoft Word, Excel, Outlook, and database applications
Experience in a high-volume customer service environment
Advanced knowledge of HIPAA, HITECH, 21st Century Cures Act, 42 CFR Part 2, Oregon disclosure laws, and privacy regulations
Knowledge of medical terminology and health information management practices
Ability to independently analyze complex release of information scenarios
Ability to research regulations and apply findings to operational decisions
Ability to gather, analyze, organize, and present data
Ability to develop reports, dashboards, charts, and operational summaries
Strong analytical, critical thinking, and problem-solving skills
Ability to identify workflow trends and recommend process improvements
Ability to train and mentor staff
Excellent oral and written communication skills
Strong organizational skills and attention to detail
Ability to effectively navigate multiple software applications simultaneously
Advanced customer service and conflict resolution skills

Benefits

Comp & perks

Healthcare for full-time employees covered 100% and 88% for dependents
$50K of term life insurance provided at no cost to the employee
Two separate above market pension plans to choose from
Vacation - up to 200 hours per year dependent on length of service
Sick Leave - up to 96 hours per year
9 paid holidays per year
Substantial Tri-Met and C-Tran discounts
Employee Assistance Program
Childcare service discounts
Tuition reimbursement
Employee discounts to local and national businesses