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Virtual Desktop and Applications System Analyst, Engineer
Oregon Health & Science University Foundation. Design, develop, and maintain virtual applications and virtual desktops for OHSU’s healthcare, academic, and research missions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing, developing, and maintaining virtual applications and desktops, with a strong focus on high-availability infrastructure and disaster recovery processes. Proficient in system analysis, security best practices, and providing Tier III support for mission-critical systems.
Highest-signal resume keywords
Application VirtualizationDesktop VirtualizationMicrosoft Active DirectoryDisaster Recovery PlanningVirtual Infrastructure Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Virtual Application SolutionsVirtual Desktop SolutionsWindows ArchitectureScripting LanguagesNetworking ProtocolsSystem Performance AnalysisPatch ManagementConfiguration ManagementSecurity AdministrationTroubleshooting
Soft Skills
Technical LeadershipMentoringProject Management
Tools & Technologies
CitrixVMwareMicrosoft ServerMicrosoft Office SuiteAntivirus Administration
Certifications & Qualifications
Vendor Certifications
Industry Keywords
Healthcare ITResearch ITEnterprise Virtual EnvironmentsHigh-Availability InfrastructureSystem Recovery
Tech Stack
Tools & technologiesCitrixVMware
About the role
Key responsibilities & impact- Design, develop, and maintain virtual applications and virtual desktops for OHSU’s healthcare, academic, and research missions
- Design, develop, and maintain high-availability infrastructure, clustered systems, and server farms for enterprise virtual environments
- Serve as technical leader for complex development projects and contribute to system proposals
- Ensure systems follow industry standards and best practices
- Design, develop, and maintain remote access, remote control, and monitoring tools
- Develop disaster response plans and recovery procedures; participate in disaster recovery exercises
- Analyze business processes, upgrades, patches, risks, system performance, scalability, and functionality
- Evaluate or develop tools and scripts to support maintenance and improve the environment
- Define technical documentation, operational concepts, system architectures, requirements, specifications, and configurations
- Research emerging technologies and recommend system enhancements and equipment upgrades
- Administer remote delivery and virtualization systems, including maintenance, configuration, monitoring, tuning, security, and accounts
- Provide Tier III on-call support for large mission-critical systems in 24x7 production environments
- Develop patch management, backup, notification, standard operating procedure, and operational practice processes
- Assist with hardware evaluation, installation, configuration, monitoring, and vendor troubleshooting
- Support unit, integration, load, performance, system, and migration testing
- Perform system recovery and security breach mitigation
- Participate in project management, security administration, professional development, mentoring, and training
Requirements
What you’ll need- Bachelor’s degree, preferably in Computer Science or related field, and three years of progressively responsible Information Technology related experience; OR equivalent alternative educational experience including approved coursework, professional certifications, vendor training, and seven years of documented professional experience; OR an equivalent combination of education and experience
- Vendor certifications in appropriate technologies as required (Citrix, VMware, Microsoft)
- Experience with Application Virtualization and Desktop Virtualization
- Experience with technologies used to deliver virtual desktop and application solutions
- Experience designing, implementing, and supporting new systems and infrastructure independently
- Experience supporting large mission-critical systems/applications in multiple production environments
- Experience with data center virtualization technologies
- Experience with networking protocols
- Experience installing, maintaining, patching, and troubleshooting Microsoft server and workstation operating systems
- Experience with Microsoft file/directory security, group policy, and scripting technologies
- Enterprise experience with Microsoft Active Directory and LDAP services
- Experience with crash analysis and troubleshooting
- Experience installing and configuring applications
- Advanced knowledge of virtual application and virtual desktop solutions
- Intermediate knowledge of image creation and deployment technologies
- Advanced broad-based IT technical generalist skills
- Systems analysis and root cause analysis skills
- Advanced knowledge of Windows architecture, configuration, administration, and security
- Advanced knowledge of Microsoft Active Directory and LDAP interfaces
- Intermediate knowledge of scripting/programming languages such as PowerShell
- Advanced knowledge of IT security and software quality assurance best practices
- Intermediate knowledge of project management, change control management, Microsoft Office Suite, and antivirus administration
Benefits
Comp & perks- Healthcare for full-time employees covered 100% and 88% for dependents
- $50K of term life insurance provided at no cost to the employee
- Two separate above market pension plans to choose from
- Vacation - up to 200 hours per year dependent on length of service
- Sick Leave - up to 96 hours per year
- 9 paid holidays per year
- Substantial Tri-Met and C-Tran discounts
- Employee Assistance Program
- Childcare service discounts
- Tuition reimbursement
- Employee discounts to local and national businesses
- Telework with some onsite meetings as required