Senior Specialist – Serialization Operations, Amériques

Organon

. Act as a key point of contact and subject matter expert for serialization support and issue escalation within the Americas region .

Posted 10/7/2026full-timeJersey City • New Jersey • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in pharmaceutical serialization processes, EPCIS compliance, and supply chain management, with a strong focus on operational execution and process improvement. Proficient in collaborating with cross-functional teams and third-party logistics providers to ensure data integrity and regulatory compliance.

Highest-signal resume keywords

Pharmaceutical SerializationEPCIS ComplianceGS1 Standards KnowledgeSAP ATTP IntegrationProject Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Serialization ProcessesSupply Chain ManagementData Requirements GatheringProcess ImprovementXML Message ProcessingStandard Operating Procedures WritingBusiness Process KnowledgeRegulatory Reporting RequirementsBarcode PrintingVerification Router Service

Soft Skills

Strong Communication SkillsLeadershipCross-Functional CollaborationChange ManagementLean Mindset

Tools & Technologies

Advanced Track & Trace CockpitIntegration Control HubSAP ECCPackaging Line Management Solutions

Industry Keywords

Supply ChainLogisticsPlant OperationsRegulatory ComplianceGxP Environments

Tech Stack

Tools & technologies

Google Cloud Platform

About the role

Key responsibilities & impact

Act as a key point of contact and subject matter expert for serialization support and issue escalation within the Americas region
Oversee inbound logistics and serialization data flow from manufacturing sites to Organon’s third-party logistics provider, ensuring EPCIS compliance
Gather and document serialization requirements for new markets
Participate in project design, build, and deployment activities
Contribute to project impact assessment and scoping
Support new product launch initiatives with serialization expertise and operational execution
Liaise with Organon’s 3PL provider and monitor customer exceptions for timely resolution and service compliance
Collaborate with the 3PL partner to maintain compliance and improve processes
Use Verification Router Service to assess and validate suspect product and support investigations and disposition decisions
Support onboarding of Contract Manufacturing Organizations through cross-functional coordination
Process XML messages via Advanced Track & Trace Cockpit
Use Integration Control Hub to monitor and reprocess message flows
Create shipping and receiving events
Write standard operating procedures and work-step instructions
Collaborate with Business Technology to support serialization systems, data integrity, and traceability compliance
Provide process guidance and answer team members’ daily activity questions
Identify process efficiencies and provide backup support for Master Data, reporting, and daily business activities

Requirements

What you’ll need

Minimum of 4 years of relevant work experience in Supply Chain Management, Plant Operations, Distribution, Logistics, Regulatory, or related areas
Minimum of 2 years of experience working with serialization processes and data requirements
Strong knowledge of pharmaceutical serialization, GS1 Standards, and EPCIS
Knowledge of pharmaceutical Track & Trace regulatory reporting requirements
Knowledge of GS1 standards: GTIN, SGTIN, GLN, SGLN, SSCC, and GCP
Business process knowledge of pharmaceutical product packaging, aggregation, barcode printing, and verification
Experience with SAP ATTP integration with SAP ECC, packaging line management solutions, and SAP ICH
Demonstrated ability to align, lead, and drive change activities across global and/or cross-functional teams
Strong oral and written communication skills in English
Lean/continuous improvement mindset
Role based in the US time zone, EST
Preferred: B.S. in Business, Supply Chain, Engineering, or another technical degree
Preferred: Understanding of GxP environments
Preferred: Demonstrated project management experience
Must satisfy applicable travel and credentialing requirements, including associated vaccination prerequisites
U.S. residents only (including Puerto Rico)

Benefits

Comp & perks

Retirement savings plan
Paid vacation and holiday time
Paid caregiver/parental and medical leave
Medical, prescription drug, dental, and vision coverage
Flexible work arrangements (listed, details unspecified)