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Orisha

Sales Administration Assistant – M/F

Orisha

. Review customer files (quotes, contracts, signatures, commercial terms and SEPA mandates) and verify their completeness and compliance .

Posted 10/7/2026full-timeColombelles • FranceMid-LevelSenior💰 €2,500 - €2,700 per monthWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Sales Administration within the SaaS sector, with a strong understanding of the Lead-to-Cash process and proficiency in Salesforce. Capable of managing customer data accuracy, invoicing, and compliance while providing exceptional customer service.

Highest-signal resume keywords
Salesforce ProficiencyLead-to-Cash Process KnowledgeSales Administration ExperienceCustomer Service MindsetSaaS Billing Mechanisms Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Sales AdministrationInvoicingOrder ProcessingData VerificationCredit Note ProcessingContractual Changes ManagementBilling Dispute ResolutionPayment MonitoringSalesforce ManagementSaaS Billing Mechanisms
Soft Skills
Interpersonal SkillsOrganizational SkillsResponsivenessDiplomacyTeaching Ability
Tools & Technologies
SalesforceNetSuiteERP SystemsOffice SoftwareCRM Systems
Industry Keywords
SaaSLead-to-CashSales AdministrationConstruction Business UnitCorporate Group

Tech Stack

Tools & technologies
ERPFlux

About the role

Key responsibilities & impact
  • Review customer files (quotes, contracts, signatures, commercial terms and SEPA mandates) and verify their completeness and compliance
  • Ensure compliance with internal procedures; flag and block non-compliant files
  • Process and manage orders end to end in Salesforce through to invoicing
  • Ensure the accuracy and reliability of customer data
  • Handle invoicing and monitor approximately 1,400 invoices for the Construction business unit
  • Process credit notes, amendments, contractual changes and cancellations
  • Serve as the primary customer contact for administrative follow-up by phone and email
  • Handle approximately 60 requests per day and create the necessary Salesforce tickets
  • Manage urgent matters, complaints and billing disputes with the Sales, Accounting and Collections teams
  • Collaborate on payment monitoring and participate in customer follow-ups and overdue payment collection
  • Help standardize sales administration processes within the Construction business unit
  • Raise awareness among Sales teams of administrative rules and procedures

Requirements

What you’ll need
  • 4 to 5 years of experience in Sales Administration, gained in the SaaS software sector or within a corporate group
  • Understanding of SaaS/licensing billing mechanisms and strong knowledge of the Lead-to-Cash process
  • Meticulous, organized and responsive, with the ability to manage unexpected situations, priorities, urgent matters and multiple cases simultaneously
  • Excellent interpersonal skills, a strong customer service mindset, and firmness, teaching ability and diplomacy
  • Salesforce proficiency is essential
  • Knowledge of NetSuite or an ERP/accounting tool (XRP, Sage or Ciel) is an advantage
  • Comfortable using office software and CRM systems
  • Available immediately or within a maximum of one month

Benefits

Comp & perks
  • Health insurance covered at 50%
  • Profit-sharing scheme
  • Syntec bonus
  • Sustainable Mobility Allowance (50%)
  • Works Council (CSE) benefits
  • Currently 12 RTT days; from January, 10 RTT days plus 1.5 hours of paid overtime per week
  • Option to work remotely 1 to 2 days per week after 3 months, depending on autonomy
  • One-month onboarding program (e-learning, introduction to the Lead-to-Cash process and management support)