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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Sales Operations and CRM management, with a strong focus on improving operational efficiency through data analysis, KPI tracking, and automation tools. Proficient in project management and cross-functional collaboration to enhance sales team performance.
Highest-signal resume keywords
Sales Operations ExperienceCRM ManagementKPI TrackingProject ManagementAutomation Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsKPI TrackingFunnel AnalysisSQLExcelGoogle SheetsData AnalysisWorkflow AutomationIntegration ManagementReporting
Soft Skills
Proactive MindsetCritical ThinkingCuriositySelf-DirectionAdaptability
Tools & Technologies
HubSpotAircallZendeskCobbaïN8nAPIsMetabase
Industry Keywords
Sales Team PerformanceOperational EfficiencyStructured Sales EnvironmentAgile EnvironmentContinuous Improvement
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Analyze the routines and pain points of the Sales teams (teacher recruitment and monitoring) to identify opportunities for improvement and standardization
- Challenge requirements, prioritize requests based on their impact, and define the scope and action plan
- Manage projects end to end: coordinate Sales, Operations, Data, and Tech teams; plan, test, deploy, communicate, and support adoption
- Administer and improve HubSpot, Aircall, Zendesk, and Cobbaï: configuration, workflows, automations, and troubleshooting
- Manage integrations and tooling using n8n, APIs, and Dust
- Build and maintain reports and dashboards in Metabase and Google Sheets
- Track KPIs and make continuous improvement recommendations
- Address acquisition-related challenges for Business Developers and tracking/retention initiatives for Account Managers
- Contribute to the operational performance of the sales teams and the reliability of data and the funnel
Requirements
What you’ll need- More than 2 years of experience in Sales Operations/CRM, ideally in a structured sales environment where a CRM is used daily
- A proactive mindset and the ability to turn requirements into actionable solutions
- Curious and self-directed, with a focus on improving operational efficiency
- A critical thinker who can prioritize based on business impact
- Proficient in Excel/Google Sheets, KPI tracking, and funnel analysis
- SQL knowledge is a plus
- Interest in AI and automation (n8n, workflows, APIs)
- Ability to identify useful use cases for frontline teams
- Comfortable working in an agile, fast-paced environment with short cycles and shifting priorities
- If you require a work permit in France, you must inform the employer promptly
Benefits
Comp & perks- Bright Paris offices with access to a large garden
- An active office culture with regular events (AfterRoads, Summer Party, Christmas Party, Q-Launch)
- Seasonal fruit baskets delivered daily, plus a snack bar with nuts and drinks available
- 1 RTT day per month, in addition to the 25 statutory paid vacation days
- The opportunity to obtain your driving license free of charge
- 1 day of remote work per week
- A Swile card: €11/day in meal vouchers (50% covered by Ornikar) and €45.40/month toward transportation costs (100% covered)
- Supplementary health insurance with Alan
- A Wellpass (formerly Gymlib) membership for sports and well-being
- Numerous discounts through Leeto, our works council partner
- The autonomy and trust to turn ideas into reality and lead your projects
- Products and services with a strong positive impact
- Inclusive recruitment and reasonable accommodations where necessary
