Senior Onboarding Consultant – Supplier Intelligence, Procurement

osapiens

. Run complex onboardings end to end, including scoping, configuration, data integration, key-user training, go-live and documented handover to Customer Success .

Posted 10/30/2026full-timeMannheim • GermanySeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SaaS implementation and supplier management, with a strong focus on onboarding processes, stakeholder engagement, and compliance with regulations such as LkSG and CSDDD. Proficient in building onboarding packages and managing project budgets while maintaining effective communication in English and Italian or French.

Highest-signal resume keywords

SaaS Implementation ExperienceSupplier Management KnowledgeRegulatory Compliance (LkSG, CSDDD)Budget ManagementStakeholder Engagement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementData IntegrationConfiguration ManagementSupplier OnboardingRisk AssessmentAudit ProcessesData Models UnderstandingERP ExperienceStandardisation of Work PackagesSupplier Master Data

Soft Skills

Customer Relationship BuildingCoaching and MentoringProblem-SolvingCommunication SkillsFeedback Provision

Industry Keywords

ProcurementSupply Chain ComplianceCorrective ActionsStakeholder MappingProject Plans Review

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Run complex onboardings end to end, including scoping, configuration, data integration, key-user training, go-live and documented handover to Customer Success
Own effort and budget, estimate realistically, stay inside booked hours, and trigger follow-up sales with Customer Success and Sales when overconsumption is expected
Build onboarding packages, checklists and self-service content for standard use cases
Review project plans and configurations from junior consultants
Support difficult customer situations and provide feedback for the skill matrix
Collaborate with the Solution Expert on edge cases, recurring questions and product gaps
Build relationships with customer decision-makers and document stakeholder maps for handover to Customer Success
Allocate approximately 70% to customer onboardings, 15% to coaching and review, 10% to standardisation and 5% to Solution Expert collaboration

Requirements

What you’ll need

Several years of project experience in SaaS implementation or consulting in supplier management, procurement or supply chain compliance, with full responsibility for the customer, not just a workstream
Working knowledge of supplier processes: onboarding and qualification, risk assessment, audits, corrective actions
Knowledge of regulations including LkSG and CSDDD
Solid understanding of data models, interfaces and configuration; no coding required
Experience with ERP and supplier master data is a strong plus
Ability to standardise recurring work into packages
Budget and scope discipline
Business-fluent English and Italian or French
Low travel: below 10%

Benefits

Comp & perks

A purpose-driven mission tackling complex sustainability challenges while working alongside global industry pioneers at a fast-growing unicorn company
Room for creativity through collaborative teamwork and an open communication culture
Flexibility and team bonding with our hybrid work options
Fuel for your growth journey, both personally and professionally
Sustainable mobility options, promoting eco-friendly commuting solutions
Fun team events and outings with our global teams
Inspiring workspaces in Madrid, Munich and beyond