Digital Sales Enablement Associate

Oshkosh Corporation

. Provide front-line support for Salesforce and CPQ questions and issues .

Posted 11/5/2026full-timeFrederick • Maryland • United StatesJuniorMid-Level💰 $64,500 - $103,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce and CPQ administration, including troubleshooting, product configuration, and data maintenance. Capable of creating user documentation and training materials while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Salesforce AdministrationCPQ SupportTroubleshooting SkillsData Quality ReviewUser Documentation Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesforceCPQData MaintenanceProduct ConfigurationQuoting ProcessesAnalytical SkillsProblem-Solving SkillsUser Acceptance TestingRegression TestingSales Reporting

Soft Skills

Attention to DetailCustomer-Service MindsetWritten CommunicationVerbal CommunicationCollaboration

Tools & Technologies

CRM SystemsSalesforce ReportsSpreadsheetsUser GuidesFAQs

Industry Keywords

Sales OperationsProduct SupportSystem TestingProduct ManagementPricing

About the role

Key responsibilities & impact

Provide front-line support for Salesforce and CPQ questions and issues
Assist Sales users with quote creation, product selection, configuration, approvals, and system navigation
Troubleshoot common quoting and system issues and escalate complex technical, pricing, or configuration problems
Research reported issues and document findings
Track recurring support issues and identify opportunities for improved documentation, training, or system changes
Maintain and validate products, packages, options, accessories, descriptions, and related product information within CPQ
Support product launches and catalog updates
Review product configurations and resolve product and configuration issues with Product Management and other teams
Perform routine audits of product and CPQ data
Support testing of product, pricing, and configuration changes
Perform routine Salesforce administration and data-maintenance activities
Assist with user access, reports, dashboards, data updates, and operational requests
Create and maintain Salesforce reports for Sales and leadership
Perform data-quality reviews and correct inaccurate or incomplete information
Execute user acceptance and regression testing for Salesforce and CPQ changes
Create and maintain test scripts and document testing results
Validate changes before production deployment and perform post-release verification
Create and maintain user guides, FAQs, troubleshooting documentation, and standard operating procedures
Assist with Salesforce and CPQ training
Communicate system changes, product updates, and new functionality to Sales
Gather Sales-user feedback and recommend improvements
Participate in system testing, demonstrations, improvement initiatives, and CRM/CPQ projects

Requirements

What you’ll need

Bachelor’s degree
Experience or familiarity with Salesforce, CRM, CPQ, Sales Operations, Product Support, or related business systems
Strong interest in developing Salesforce and CPQ administration skills
Understanding of or willingness to learn sales quoting, product configuration, pricing, and approval processes
Strong troubleshooting, analytical, and problem-solving skills
Strong attention to detail, particularly when working with product and system data
Customer-service mindset and ability to work directly with Sales users
Strong written and verbal communication skills
Ability to create clear user documentation and training materials
Comfortable working with data, reports, spreadsheets, and business systems
Ability to collaborate effectively with Sales, Product Management, Pricing, IT, and other teams

Benefits

Comp & perks

Competitive total rewards package
People-first culture
Opportunities to support team member growth and success
Reasonable accommodation for job applicants with disabilities