Assistant Store Manager

OTB

. Deliver sales and profitability targets while bringing Maison Margiela's brand identity to life in client interactions .

Posted 10/1/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $75,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and performance management skills in retail management, with a focus on achieving sales targets and enhancing client relationships. Proficient in financial management, operational excellence, and team development within a luxury retail environment.

Highest-signal resume keywords

Retail Management ExperienceFinancial ManagementPerformance ManagementCustomer Service SkillsProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target AchievementKPI TrackingInventory ControlPOS SystemsMicrosoft Office SuiteClient DevelopmentVisual MerchandisingLogistics ManagementCash HandlingStore Operations

Soft Skills

Verbal CommunicationWritten CommunicationLeadershipCoachingProblem Solving

Industry Keywords

Luxury RetailClient Relationship ManagementRetail OperationsTeam LeadershipEthical Conduct

About the role

Key responsibilities & impact

Deliver sales and profitability targets while bringing Maison Margiela's brand identity to life in client interactions
Lead store performance across commercial results, client development, team leadership, visual and operational standards, and compliance
Support the Store Manager in developing store strategy and annual action plans
Track and communicate daily sales and KPIs, review business and product reports, and recommend actions
Monitor controllable expenses and participate in monthly profit and loss reviews
Partner on recruitment, onboarding, coaching, training, and performance management
Develop and retain long-term clients through clientele and CRM programs
Resolve customer issues within established guidelines and escalate when necessary
Execute daily store operations, including logistics, stock flow, inventory control, floor readiness, POS, cash handling, banking, and opening/closing procedures
Draft store schedules, monitor floor coverage, and manage headcount and payroll budgets
Execute merchandise and visual standards, monitor product performance, and partner with the visual associate
Assume responsibility for store operations, team leadership, and business results during the Store Manager's absence
Report to the Store Manager and liaise with headquarters and regional partners in merchandising, HR, operations, and marketing

Requirements

What you’ll need

5+ years of experience in retail management or related role
Excellent verbal and written communication skills
Strong customer service skills
Proficient with Microsoft Office Suite or related software
Experience in retail, luxury retail or service-oriented organization preferred
Strong project management skills with the ability to prioritize in a fast-paced environment
Flexible availability, including weekends, holidays, and early/late shifts as needed
Previous client book preferred
Financial Management experience
Ethical conduct must lead by example
Learning Orientation and ability to train and teach
Performance Management
Leadership, comfortable having difficult conversations
Elevated market awareness and networking skills
Applicants must be legally authorized to work in the United States at the time of application and able to provide proof of employment eligibility upon request

Benefits

Comp & perks

Equal opportunity employer
Reasonable accommodations for qualified individuals with disabilities throughout the application and employment process