In Store Operations Manager

OTB

. Oversee and coordinate all store operational activities, ensuring efficiency and compliance with company standards and procedures .

Posted 11/11/2026full-timeMilan • ItalyMid-LevelSenior💰 €33,000 - €38,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in retail operations management, including stock management, inventory control, and compliance with internal policies. Proven ability to lead teams, coordinate activities, and implement process improvements in a fast-paced environment.

Highest-signal resume keywords

Stock ManagementInventory ControlTeam CoordinationOperational EfficiencyMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Stock ManagementInventory ControlBack-Office ActivitiesOperational KPIsLoss Prevention ProceduresHealth and Safety Procedures

Soft Skills

Organizational SkillsAnalytical SkillsProblem-Solving SkillsLeadership SkillsAttention to Detail

Tools & Technologies

Microsoft OfficeMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Retail OperationsStore OperationsComplianceProcurementFast-Paced Environment

About the role

Key responsibilities & impact

Oversee and coordinate all store operational activities, ensuring efficiency and compliance with company standards and procedures
Ensure smooth management of the entire stock cycle, including inventory, stock organization, transfers, shipping and receiving
Coordinate back-office activities and monitor cash desk procedures, ensuring compliance with internal policies and controls
Ensure correct implementation and monitoring of internal control, loss prevention, health and safety procedures
Coordinate the store operations team, organizing daily activities, workload distribution and training needs
Monitor store operational KPIs, identify inefficiencies and implement improvement actions
Act as the main store point of contact for HQ Retail Operations when introducing new tools, procedures and projects, ensuring effective implementation
Coordinate store equipment needs, including procurement requests, maintenance and replacement
Work closely with the Store Manager, Sales Team and corporate departments to ensure smooth operations and support business objectives
Report directly to the Store Manager

Requirements

What you’ll need

Previous experience in a retail environment, preferably in Stock Management or Store Operations
Strong knowledge of stock management, inventory control, back-office activities and retail procedures
Strong organizational, analytical and problem-solving skills
Leadership and team coordination skills, with a collaborative and proactive approach
Highly organized, reliable and able to manage multiple priorities in a fast-paced environment
Strong attention to detail and a hands-on, can-do attitude
Fluent English required
Proficient in Microsoft Office, particularly Excel and PowerPoint

Benefits

Comp & perks

Variable incentive plan
Full Time Permanent Contract
An awesome, young and dynamic team
Possibility to work in the European HQ of one of the leading Italian fashion companies belonging to one of the most important luxury fashion groups
A generous employee discount on Diesel and OTB group Brands
Highly inclusive working environment
Lunch vouchers for each working day
Valuable career opportunities provided to all employees