Store Manager

OTB

. Own store business results and deliver sales and profitability targets .

Posted 9/28/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $110,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in retail management, focusing on sales and profitability targets, team development, and operational excellence. Proficient in financial management, customer service, and effective communication to enhance client interactions and store performance.

Highest-signal resume keywords

Retail Management ExperienceFinancial ManagementCustomer Service SkillsProject Management SkillsTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target AchievementExpense ControlKPI TrackingInventory ControlPOS Transaction AccuracyClient DevelopmentVisual MerchandisingOperational Standards CompliancePerformance ManagementStaff Training

Soft Skills

Excellent CommunicationLearning OrientationEthical ConductFlexibilityNetworking Skills

Tools & Technologies

Microsoft Office SuiteCRM Systems

Industry Keywords

Luxury RetailService-Oriented OrganizationRetail StrategyClient Book ManagementStore Operations

About the role

Key responsibilities & impact

Own store business results and deliver sales and profitability targets
Bring the Jil Sander brand identity to life in client interactions
Lead commercial results, client development, team leadership, visual and operational standards, and compliance
Build the store strategy and annual action plan
Communicate and track store sales and KPIs
Review profit and loss reports and develop expense-control action plans
Monitor and control expense budgets
Analyze business and product reporting daily, weekly, and monthly
Recruit, develop, and manage performance of the store team
Foster engagement, learning, and team development
Train staff on responsibilities, policies, procedures, customer service, POS transactions, and cash management
Lead clientele programs and develop the customer database
Ensure CRM execution within company standards
Resolve customer issues
Execute daily store operations, including logistics, stock flow, inventory control, and floor readiness
Maintain store organization, cleanliness, and operational standards
Ensure accurate POS transactions, cash handling, banking, and accounting compliance
Manage schedules, store headcount, payroll budgets, and floor coverage
Lead merchandise standards, best-seller and slow-seller performance, and visual presentation
Partner with headquarters, regional teams, merchandising, HR, operations, marketing, and visual associates

Requirements

What you’ll need

5+ years of experience in retail management or related role
Excellent verbal and written communication skills
Strong customer service skills
Proficient with Microsoft Office Suite or related software
Experience in retail, luxury retail or service-oriented organization preferred
Strong project management skills with the ability to prioritize in a fast-paced environment
Flexible availability, including weekends, holidays, and early/late shifts as needed
Previous client book preferred
Financial Management experience
Ethical conduct must lead by example
Learning Orientation and ability to train and teach
Performance Management
Leadership, comfortable having difficult conversations
Elevated market awareness and networking skills
Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request