FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading high-performing teams in fashion and luxury retail, focusing on exceptional client experiences and achieving commercial targets through effective product management and strategic planning.
Highest-signal resume keywords
Team LeadershipClient Relationship ManagementSales Performance OptimizationTraining and DevelopmentStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementSales AnalysisStock AnalysisVisual MerchandisingCRM Initiatives
Soft Skills
Results-DrivenCustomer FocusedAttention to DetailIntegrityInnovative Thinking
Industry Keywords
Fashion RetailLuxury RetailClientelingCustomer ExperienceDigital In-Store Experience
About the role
Key responsibilities & impact- Lead the team on the sales floor or department to create exceptional client experiences and achieve individual and team objectives
- Achieve commercial targets through efficient team organization and product management
- Improve commercial performance through product knowledge, sales and stock analysis, product rotation, replenishment supervision, and visual equipment oversight
- Lead a high-performing, client-facing, service-oriented team
- Coach and provide feedback to ensure clients receive the highest standard of experience
- Drive the digital in-store experience and use digital resources when face-to-face interaction is not possible
- Empower, develop, motivate, and work alongside the team to deliver an elevated customer experience
- Execute the strategic business plan and drive incremental sales through cross-functional partners and marketing opportunities
- Build a client book and establish client relationships to drive traffic and engagement
- Support the Store Manager in executing store strategy and achieving sales performance
- Contribute to business action plans that enhance sales by product category and client tier segment
- Provide specialized customer service and develop loyal client relationships through CRM initiatives
- Ensure floor-level efficiency in clienteling, display, merchandising, cleanliness, and grooming
- Build and maintain positive relationships with fellow advisors
Requirements
What you’ll need- Previous experience in fashion/luxury retail
- Experience in training the team, empower them and motivate them
- Results-driven and customer focused
- Strong communication skills (verbal, in person, via email, SMS, etc.)
- Strong attention to detail
- Undertake work with a high degree of integrity, leading by example in every situation
- Take action and ownership, ensuring a magical client experience for our clients while aiming to be a leader with a passion for helping others grow
- Are responsible, courageous with ideas, resilient and authentic in your approach
- Act and think first of the client and their experience, with in-depth knowledge of clients' desires, needs and expectations
- Mastery of storytelling and asking engaging questions
- Innovative approach to improving client value and experience