Associate Director, Field Technology

Otsuka Pharmaceutical Companies (U.S.)

. Lead the management, organizational roadmap, optimization, and field adoption of sales systems, including CRM, Field Reporting, and other field technology tools .

Posted 9/15/2026full-timeRemote • New Jersey • United StatesSenior💰 $169,222 - $253,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing sales systems, including CRM and field technology tools, while driving system enhancements and cross-functional collaboration to optimize sales-force productivity. Proven ability to lead initiatives that improve system performance and ensure data integrity within the pharmaceutical or healthcare industry.

Highest-signal resume keywords

Sales Operations ManagementCRM Management (Veeva, Salesforce)Data Analytics (Power BI)Project ManagementCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Systems OptimizationField Technology Roadmap DevelopmentSystem ImplementationData Integrity ManagementProcess Automation

Soft Skills

Analytical SkillsProblem-SolvingLeadership

Tools & Technologies

VeevaSalesforcePower BIField Reporting Tools

Industry Keywords

PharmaceuticalBiotechHealthcareSales EnablementAI-Driven Sales Analytics

About the role

Key responsibilities & impact

Lead the management, organizational roadmap, optimization, and field adoption of sales systems, including CRM, Field Reporting, and other field technology tools
Drive strategic enhancements, system performance, and cross-functional alignment to support commercial effectiveness
Serve as a key partner to Field Strategic Operations, Brand, IT, Commercial Operations, and Analytics
Act as business owner for sales systems supporting field teams across multiple therapeutic areas
Develop Field Technology organizational roadmaps for supported sales divisions
Drive system enhancements, configurations, and integration efforts with IT and external vendors
Lead cross-functional initiatives that improve sales-force productivity through automation and process efficiencies
Liaise between field sales and IT to ensure system performance and issue resolution
Collaborate with Systems Training to create training materials, system guides, and end-user best practices
Establish and monitor adoption metrics and identify improvement areas
Partner with Commercial Analytics to provide meaningful insights and dashboards
Work with IT to maintain data integrity, governance, and compliance within sales systems
Assess system utilization data and provide strategic recommendations to leadership
Collaborate across Field Strategic Operations, Brand, IT, and Marketing to align system capabilities with commercial priorities
Manage external-vendor relationships and ensure system reliability and enhancements
Contribute to vendor selection, contract negotiations, and service-level agreements

Requirements

What you’ll need

Bachelor’s degree in business, Information Systems, or a related field
8+ years of experience in sales operations, CRM management, or field technology
Expertise in Veeva or Salesforce CRM, Power BI, and other sales enablement platforms
Proven ability to lead system implementation, enhancements, and field adoption initiatives
Strong analytical, problem-solving, and project management skills
Experience working cross-functionally with Sales, IT, and Commercial Operations
Experience in the pharmaceutical, biotech, or healthcare industry preferred
Familiarity with AI-driven sales analytics and emerging field technologies preferred

Benefits

Comp & perks

Comprehensive medical, dental, vision, and prescription drug coverage
Company-provided basic life insurance
Accidental death and dismemberment insurance
Short-term and long-term disability insurance
Tuition reimbursement
Student loan assistance
Generous 401(k) match
Flexible time off
Paid holidays
Paid leave programs
Other company-provided benefits
Incentive opportunity