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Ottobock

Clinical Liaison

Ottobock

. Assist in the growth of the location’s market .

Posted 10/15/2026full-timeJonesboro • United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Assist in the growth of the location’s market
  • Develop, solidify, and augment relationships with healthcare facilities
  • Increase patient referrals by identifying new sources and developing positive relationships with referral sources
  • Schedule and host in-services and facility tours
  • Respond in a time-sensitive manner to physician requests
  • Perform administrative market development duties created by the management team
  • Collaborate with the marketing team to create market content
  • Research and monitor markets, changes, trends, and emerging needs
  • Represent the company at trade shows and continuing education opportunities
  • Promote the brand and educate the community about the company’s history and value
  • Coordinate follow-up of new referrals and leads
  • Facilitate application of protective devices upon physician request
  • Educate patients and providers on device use and care
  • Assist Intake Coordinators as necessary
  • Adhere to HIPAA standards regarding patient information
  • Travel regularly by car to visit healthcare facilities
  • Perform other duties and special projects as assigned

Requirements

What you’ll need
  • Thorough understanding of MS Office and databases
  • Outstanding communication and interpersonal skills
  • Proven ability of critical thinking and problem-solving
  • Excellent organizational and time management skills, prioritizing and managing multiple tasks to completion
  • Familiarity with different sales techniques and pipeline management
  • Ability to maintain confidentiality of information regarding company financial and other information
  • Self-motivated and able to work without continual supervision
  • Bachelor's degree in Business, Marketing, Communications, or related field; experience may be substituted for education
  • Experience with medical sales or medical case management
  • Proven track record of successfully managing customer relationships
  • Understanding of medical terminology preferred
  • Knowledge of Medicare, Medicaid preferred
  • Must have valid driver's license
  • Local travel required

Benefits

Comp & perks
  • Medical
  • Vision
  • Dental
  • Health savings accounts with employer contribution
  • Flexible spending account options
  • Company-paid life insurance policy
  • Paid time off
  • Company holidays
  • Floating holidays
  • 100% company-paid short & long-term disability
  • 401k match up to 3.5%
  • Paid parental leave
  • Individual development opportunities
  • Extensive qualification programs in our Ottobock Academy
  • Diverse field of work
  • Flat hierarchies