Ottobock

Financial Planning and Analysis

• Model Ottobock’s Code of Conduct by demonstrating collaboration, accountability, integrity, and a solution-oriented mindset
• Serve as a strategic finance partner to operational, commercial, and functional leaders by providing financial insights, analysis, and recommendations
• Support budgeting and forecasting cycles, including annual budgets and periodic quarterly forecasts
• Perform variance analysis focused on labor (wages/FTE) and operating expenses
• Explain performance drivers and trends in partnership with the B2B organization to identify improvement and growth opportunities
• Prepare and distribute recurring reporting to business partners and leadership
• Work with cost center owners to review results, discuss spending trends, and incorporate updates into forecasts
• Build and maintain budget-to-actual and forecast-to-actual bridges for key P&L categories
• Analyze assigned business unit performance using operational, financial, and statistical data
• Develop financial models, scenario analyses, and sensitivity analyses for strategic initiatives and investment decisions
• Partner with Accounting during month-end close to understand accruals, reclasses, and accounting impacts affecting P&L
• Analyze trends and provide data-driven insights to improve cost visibility and forecast accuracy
• Support standard reporting cadences and ad-hoc analytical requests
• Drive automation, standardization, and continuous improvement of financial reporting and analytical processes
• Improve data accuracy, consistency, and timeliness through process optimization and system enhancements

Financial Analyst

Account Manager

• Retain and improve profitability of existing accounts within the assigned North Carolina territory
• Prospect new accounts for assigned product lines
• Develop and implement an annual integrated sales/business plan
• Achieve annual sales-call, sales-target, and territory-growth goals
• Complete intensive training to achieve technical proficiency on Ottobock products and services
• Promote assigned products to healthcare professionals through customer visits, sales literature, and product demonstrations
• Educate healthcare professionals on Ottobock products in partnership with Professional Clinical Services
• Use Salesforce daily to update customer information and analyze customer, competitor, trend, and sales-opportunity data
• Plan, coordinate, and participate in local and regional industry meetings and trade shows
• Respond to emails and voicemails within 24 hours
• Complete monthly reports, expense accounts, and other management-requested reports by deadlines
• Maintain company assets and product consignment in facilities
• Identify customer assistance opportunities and direct customers to qualified Ottobock personnel for equipment troubleshooting and diagnosis
• Collaborate with Customer Service, Marketing, and other departments

Principal Territory Manager

Patient Care Coordinator

• Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals.
• Assist with scheduling or modifying patient appointments.
• Ensure customers receive the best service possible and concerns are satisfactorily resolved.
• Communicate courteously and professionally with patients regarding scheduling, financial responsibility, and required medical documentation through direct live/phone communication, fax, and email.
• Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities, and hospitals through direct live/phone communication, fax, and email.
• Assist in securing insurance authorizations for patient cases as needed.
• Create patient account profiles in the Medical Record system.
• Perform light shipping and receiving of medical device products and components.
• Maintain a clean office work environment.
• Accept cash payments from patients as appropriate.
• Comply with Corporate Compliance and HIPAA responsibilities.
• Perform other duties and special projects as assigned.

• Support strategic public relations, media relations, and internal communications
• Oversee the creation, distribution, and evaluation of press releases, media briefings, corporate profiles, FAQs, and intranet and website content
• Contribute to annual and quarterly reports
• Prepare balance sheet press conferences and the Annual General Meeting
• Respond to media inquiries
• Maintain relationships with media contacts
• Support interviews, with a focus on financial and business media outlets
• Monitor, analyze, and communicate PR results
• Implement PR strategies with a particular focus on financial and business communications
• Serve as a liaison with Investor Relations and Finance

Public Relations Manager

Technician

• Fabricate a wide variety of high-complexity orthotic and prosthetic devices at a high level of quality and efficiency
• Apply advanced technical expertise in casting, thermoplastics, trimming, textiles, posting, and repairs
• Perform laminations, custom molded leather gauntlets, metal bending, and other specialized fabrication methods
• Troubleshoot and resolve complex fabrication challenges while maintaining quality standards
• Support continuous improvement efforts to enhance productivity, quality, and operational efficiency
• Collaborate with clinicians to ensure products meet clinical specifications and patient needs
• Anticipate workload fluctuations and proactively manage tasks to support team productivity
• Provide coaching, mentoring, and training to technicians and team members
• Perform complex repairs and corrections while meeting deadlines and quality expectations
• Lead fabrication initiatives and support cross-departmental and cross-regional collaboration
• Assist clinicians with complex fittings as needed
• Promote a professional and collaborative work environment and support conflict resolution
• Ensure alignment with organizational standards, safety requirements, and quality expectations
• Lead initiatives and support team development within the fabrication environment
• Perform other duties and special projects as assigned

Senior Technician

Operations

• Analyze sales and business data to identify trends, opportunities, and actionable insights
• Develop and maintain reporting, dashboards, and analytical tools supporting commercial decision-making
• Identify manual, repetitive, or inefficient processes and develop opportunities to automate, simplify, or standardize them
• Improve recurring workflows by connecting systems, data, and stakeholders across the organization
• Support the development and optimization of Power BI, Salesforce, and other Sales Operations tools
• Evaluate and improve the usability, accessibility, and adoption of Sales Operations tools and resources
• Partner with Sales Training and commercial leaders to support rollout, communication, and adoption of new tools and processes
• Translate business needs into practical analytical, process, and systems solutions
• Work cross-functionally to investigate problems, gather requirements, and implement solutions
• Apply commercial understanding to ensure analytical and operational solutions support broader business objectives
• Identify opportunities to proactively improve Sales Operations rather than simply responding to recurring requests

Sales Analyst – Automation, Sales Operations

• Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals
• Assist with scheduling or modifying patient appointments
• Ensure customers receive the best service possible and satisfactorily resolve concerns
• Communicate with patients about scheduling, financial responsibility, and required medical documentation through live, phone, fax, and email channels
• Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities, and hospitals
• Perform initial insurance verification and assist in securing insurance authorizations for patient cases
• Create patient account profiles in the Medical Record system
• Perform light shipping and receiving of medical device products and components
• Maintain a clean office work environment
• Accept cash payments from patients as appropriate
• Comply with Corporate Compliance and HIPAA responsibilities
• Perform other duties and special projects as assigned

• Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals.
• Assist with scheduling or modifying patient appointments.
• Ensure customers receive the best service possible and concerns are satisfactorily resolved.
• Communicate with patients about scheduling, financial responsibility, and required medical documentation through live, phone, fax, and email communication.
• Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities, and hospitals.
• Assist in securing insurance authorizations for patient cases as needed.
• Create patient account profiles in the Medical Record system.
• Perform light shipping and receiving of medical device products and components.
• Maintain a clean office work environment.
• Accept cash payments from patients as appropriate.
• Perform other duties and special projects as assigned.

Sales

• Execute the annual business plans for the product segment in the US
• Coordinate activities to maximize effectiveness and align with marketing, sales, and PCS
• Develop and maintain business relationships with industry leaders and key customers
• Maintain consistent and open communication with sales, marketing, and PCS
• Achieve performance goals and strategic objectives
• Complete intensive training programs to achieve technical proficiency on Ottobock orthotics technology
• Promote Ottobock products to practitioners and business owners through customer visits, sales literature, and product demonstrations
• Collaborate with marketing to support marketing and brand strategies
• Facilitate training and in-service presentations for practitioners and referral sources in clinical settings
• Partner with PCS to educate healthcare professionals and conduct presentations
• Analyze customer information to identify and monitor trends, competitor data, and sales opportunities
• Participate in local and regional industry meetings and trade shows
• Use email and voicemail daily with a 24-hour response time
• Complete assigned tasks by specified deadlines, including monthly reports, expense accounts, and other management-requested reports
• Identify opportunities to assist customers and direct them to qualified Ottobock personnel for troubleshooting equipment and diagnosing problems

Sales Specialist – Upper Limb

• Lead all commercial activities within the assigned Central U.S. region.
• Own regional revenue, margin, expenses, market share, product performance, customer segmentation, and sales metrics.
• Develop and execute plans to achieve sales, revenue, profitability, and growth objectives.
• Monitor sales activity, pipeline, forecasts, performance trends, risks, opportunities, and corrective actions.
• Analyze market and customer trends and oversee major accounts, RFPs, and contract negotiations.
• Participate in annual sales planning and execute regional objectives.
• Identify growth opportunities and implement regional strategies.
• Leverage Salesforce and reporting tools to support data integrity, forecasting, and business management.
• Improve sales processes, operational efficiency, resource utilization, and territory management.
• Analyze sales and operating reports, manage budgets and expenses, and implement corrective actions.
• Prioritize high-value opportunities, support cash collection efforts, and track key financial metrics.
• Lead, coach, develop, recruit, onboard, evaluate, and manage a high-performing sales team.
• Conduct field coaching and establish performance expectations.
• Foster accountability, collaboration, engagement, professionalism, and customer focus.
• Partner with internal teams to drive growth, improve customer outcomes, and support business objectives.
• Lead company initiatives, advocate for resources, and align regional execution with company strategy.
• Represent customer and patient needs in business decisions.
• Maintain regular customer and field engagement throughout the region.
• Travel throughout the region for sales execution, coaching, customer relationships, and business meetings.
• Lead regional and annual sales meetings, including planning, execution, and follow-up.

Regional Sales Director – Central Region

• Execute the annual business plans for the product segment in the US
• Coordinate activities to maximize effectiveness and align with marketing, sales and PCS
• Develop and maintain business relationships with industry leaders and key customers
• Maintain consistent and open communication with sales, marketing and PCS
• Achieve performance goals and strategic objectives
• Complete intensive training programs to achieve technical proficiency on Ottobock orthotics technology
• Promote Ottobock products to practitioners and business owners through customer visits, sales literature and product demonstrations
• Collaborate with marketing to support marketing and brand strategies
• Facilitate training and in-service presentations for practitioners and referral sources in clinical settings
• Educate healthcare professionals and conduct presentations in partnership with PCS
• Analyze customer information, trends, competitor data and sales opportunities
• Participate in local and regional industry meetings and trade shows
• Use email and voicemail daily with a 24-hour response time
• Complete assigned tasks by specified deadlines, including monthly reports, expense accounts and other management-requested reports
• Identify opportunities to assist customers and direct them to qualified Ottobock personnel for equipment troubleshooting and problem diagnosis