Sales Development Representative

Outforce

. Own the top of the client’s sales pipeline .

Posted 11/11/2026full-timeRemote • PhilippinesJuniorMid-Level💰 ₱70,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B outbound sales, particularly in the contact centre and CX technology sectors, with a proven track record of achieving targets and engaging effectively with senior executives. Proficient in utilizing CRM tools like HubSpot and executing multichannel outreach strategies to generate qualified sales opportunities.

Highest-signal resume keywords

B2B Outbound CallingContact Centre Technology KnowledgeHubSpot CRM ExperienceStrong Written CommunicationTarget Achievement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SettingSales Pipeline ManagementMultichannel OutreachQualification Criteria RefinementSales Target Achievement

Soft Skills

ResilienceDriveConfidence in Communication

Tools & Technologies

HubSpotZoomGenesysAvayaAI Tools

Industry Keywords

Contact CentresCX TransformationSaaSUnified CommunicationsAustralian MarketNew Zealand Market

About the role

Key responsibilities & impact

Own the top of the client’s sales pipeline
Connect with contact centre and CX leaders across Australia and New Zealand
Help organizations identify opportunities involving contact centre technology, platform renewals, AI initiatives and broader CX transformation
Uncover opportunities and book qualified Blueprint Reviews with the senior team
Help shape outbound sales approaches, refine messaging and build a repeatable pipeline-generation process
Research target organizations and identify relevant contacts and engagement triggers
Prioritize prospects based on contract renewals, business growth, technology changes and AI initiatives
Execute multichannel outreach across phone, email and LinkedIn
Speak with contact centre, CX and IT decision-makers to understand technology, challenges and priorities
Qualify opportunities and confirm stakeholders, business context and reasons to explore options
Book qualified Blueprint Reviews and maximize attendance
Re-engage previous prospects, former customers and stalled opportunities
Follow up on marketing campaign leads and convert engagement into qualified sales conversations
Share prospect insights to improve campaign messaging, content, targeting and offers
Achieve targets for qualified meetings, attendance and accepted opportunities
Maintain accurate HubSpot contact records, call notes, follow-ups and pipeline activity
Refine qualification criteria, messaging and the overall sales approach with the founder and senior team
Participate in daily stand-ups, weekly one-to-ones and regular call reviews

Requirements

What you’ll need

2+ years of B2B outbound calling or appointment setting, with numbers to prove it: dials, conversations, meetings booked, targets hit
A clear, confident English-speaking voice that senior Australian and New Zealand executives warm to straight away
Good working knowledge of contact centres, communications systems and AI, including platforms such as Zoom, Genesys or Avaya and AI tools such as voice agents, chatbots and agent assist
Ability to hold a credible conversation with managers, heads of department and GMs
Strong written English for personalized emails and LinkedIn messages
CRM discipline; HubSpot experience is a big plus
Resilience and drive
Reliable home setup with a quiet workspace, quality headset, and backup power and internet
Experience in or around contact centres, telco, unified communications or SaaS
Previous experience calling into the Australian or New Zealand market
Track record of beating targets

Benefits

Comp & perks

Comprehensive HMO coverage, including a free dependent on Day 1
Employee referral program with rewarding incentives
20 days of annual leave
Engaging team activities and events
Flexible work environments
Career growth opportunities
Supportive leadership
Build strong, high-impact connections with key stakeholders across the business
Take part in client engagement initiatives