Staff Product Designer

Outreach

. Define elegant product experiences that accelerate sales workflows for the Guide CI Product area .

Posted 10/15/2026full-timeRemote • IndiaLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in shaping product visions and designing AI-powered features, with a strong portfolio showcasing user flows, visual UI designs, and interaction models. Proficient in collaborating across teams to enhance product capabilities and drive impactful design strategies.

Highest-signal resume keywords

AI-Powered Product DesignUser Flow DevelopmentPrototyping with AI Design ToolingStakeholder ManagementDigital Product Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Product DesignUX DesignInteraction DesignVisual UI DesignPrototypingInformation ArchitectureDesign SpecificationsSystems-ThinkingAgile MethodologiesDesign Process Improvement

Soft Skills

Clear CommunicationCollaborative Workshop LeadershipCuriosity for TechnologyInclusive CollaborationStakeholder Engagement

Tools & Technologies

AI Design ToolsConversational AI AssistantsAgentic Automation WorkflowsPrompt Authoring PatternsHuman-in-the-Loop Experiences

Industry Keywords

Sales WorkflowsCustomer JourneysDesign SystemsUsability StudiesCustomer Success

About the role

Key responsibilities & impact

Define elegant product experiences that accelerate sales workflows for the Guide CI Product area
Craft system architectures, user flows, interaction models, and visual UI designs for AI-powered features
Present design strategies, concepts, and prototypes to team and leadership
Balance customer needs, business goals, and technical considerations to ship impactful product enhancements
Collaborate with Product Designers and expand the design system
Partner with Product Managers to shape product vision, conduct customer interviews, gather insights, and run usability studies
Work with Product, Engineering, and Marketing partners to advance product capabilities and streamline user flows
Become an expert in sales personas, workflows, and user needs
Evangelize AI-enabled design tools and processes within the design team
Help build an inclusive design culture across teams in the US, Czechia, and India
Join Outreach’s Managed Services team to build customers’ AI Agents beyond implementation
Own a portfolio of strategic accounts and guide customers through best practices and hands-on configuration
Configure and troubleshoot Outreach capabilities, including AI
Provide technology and business consulting, solution design, and project management
Collaborate with Customer Success and Account Executives
Own Managed Services KPIs and report to the Practice Manager
Manage an average QoQ utilization rate of 70%, focusing on Amplify credit and product consumption to support renewals and minimize churn and contraction

Requirements

What you’ll need

Strong portfolio demonstrating experience shaping product visions for AI-powered products, creating design concepts, customer journeys, visual UI designs, and interaction details
Curiosity about latest technologies and regular experimentation with AI
Experience leading design for a major feature area or new zero-to-one product independently
Ability to work autonomously and lead collaborative workshops across disciplines
Ability to define new product propositions and solve significant interaction complexity, especially for AI-powered features
Deep understanding of emerging design patterns and best practices for AI products
Experience designing and prototyping with AI design tooling, including conversational AI assistants, agentic automation workflows, prompt authoring patterns, observability, and human-in-the-loop experiences
Skilled in presenting and explaining work, process, decisions, and rationale to cross-functional stakeholders
Ability to produce vision concepts, information architecture, low-fidelity wireframes, user flows, prototypes, detailed visual designs, and design specifications
Ability to work in fast-paced agile teams across multiple projects
Experience participating in and driving research activities
Systems-thinking ability and experience using, proposing, and extending design-system components and patterns
Experience improving design processes through methods, frameworks, and tools
10+ years of experience in digital product design, UX design, interaction design, or software-product design
Preferably at least 1 year at Staff or Lead level
Clear and succinct written and verbal communication
Inclusive, transparent collaboration style and strong stakeholder-management skills
Portfolio link, CV and/or LinkedIn profile, and explanation of interest in Outreach required in the application

Benefits

Comp & perks

Highly competitive salary
25 days annual vacation time + sick time and casual leave
Group medical policy coverage available to employees and up to 5 eligible family members
OPD benefit covered up to INR 10,000
Life insurance and personal accident insurance at 3x annual CTC
26 weeks of maternity leave pay, and 15 days of paternity leave pay
Opportunity to be part of company success via the RSU program
Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
Employee referral bonuses
Fun company and team outings
Night-shift allowance